7
The following simple issues can be handled by the user. Please call the after-sale service
department if the issues are not settled.
Inoperation
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
Long-term operation of
compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher;
Do not put too much food in the freezer at one time;
Do not put foods until they are cooled;
Frequent opening of refrigerator door.
Illuminating light does not
shine
Whether the refrigerator is connected to power, whether
the illuminating light is damaged.
The refrigerator door can not
be properly closed.
The freezer door is stuck by food packages;
Too much food;
Tilt refrigerator.
Loud noises
Whether the food is leveled, whether the refrigerator is
balanced;
Whether the refrigerator parts are properly placed.
Transient difficulty in door
opening
After refrigeration, there will be pressure difference
between the inside and outside of the refrigerator to result
in transient difficulty in door opening. This is a normal
physical phenomenon.
Warm tips:
◆
The freezer enclosure may emit heat during operation specially in summer, this is
caused by the radiation of the condenser, and it is a normal phenomenon.
◆
Condensation: condensation phenomenon will be detected on the exterior surface
and door seals of the freezer when the ambient humidity is large, this is a normal
phenomenon, and the condensation can be wiped away with a dry towel.
◆
Airflow sound: Refrigerants circulating in the refrigerant lines will produce eruption of
sound and grunts which is normal does not affect the cooling effect.
◆
Buzz: Buzz will be generated by running compressor specially when starting up or
shutting down.
◆
Clatter: The solenoid valve or electric switch valve will clatter which is a normal
phenomenon and does not affect the operation.
VII. TROUBLESHOOTING
