Haier HV18A User Guide
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NOTE:
If you encounter failures for converting your video files, please check if your PC has the necessary codecs installed. Please
download the missing codecs from the Internet if necessary.
Troubleshooting
Problems/Symptoms
Solutions
Battery power is exhausted. Recharge the battery.
Not enough space is reserved for system files. Free some memory space by
erasing some files.
Cannot turn on the player.
The player works abnormally and needs to be reset. Reset the player by pressing
the reset opening.
Earphones are not inserted. Insert earphones.
Volume level is too low. Increase the volume level.
No sound.
Music and video files are corrupted. Download uncorrupted files.
Sound distorts.
Battery power is exhausted. Recharge the battery.
No secure connection with the computer. Make sure the player is securely connected.
The computer does not
recognize the player.
The computer is not compatible with the player. The player only works on
Windows
®
2000/XP/Vista OS.
Cannot play copy-protected
music files.
Incorrect downloading methods. Transfer copy-protected music files to the
player by using the Windows
®
Media Player’s sync function of the music
management software provided by the online music store where you purchased
the files. Refer to the respective software FAQs.
Touch pad is locked. Disable the hold feature.
No response when
tapping the touch pad. The player works abnormally and needs to be reset. Reset the player by
pressing the reset opening with a paper clip.
Cannot turn on the player
after formatting the player.
Used an incorrect file system for formatting. Reformat the player with a correct
file system. See
Formatting the Player
in the section of
Connecting the
Player to the Computer
for details.
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