TROUBLE SHOOTING SUGGESTIONS
SIGNAL STRENGTH:
For best results, there must be a strong Wi-Fi signal. If the
connection is poor, spotty or intermittent, this device may not connect or stay connected
to your device. For home locations in remote areas (i.e. a cabin in the woods), this device
might not be a suitable solution for you. If this is the case, email us and we’ll offer to
exchange your Wi-Fi Plug for a wireless remote control switch. (HR-WIRELESS)
NO CONNECTION AFTER 3 ATTEMPTS:
In a small percentage of cases, the
device might be defective. If you have purchased a new Wi-Fi plug and there was no light
illuminated in the center and you’ve tried resetting the device by holding down the center
button for 6-10 seconds, email us for additional troubleshooting or replacement options.
ROUTER FREQUENCY:
Every Internet router has two frequencies to send and
receive data: a 2.4 GHz and 5 GHz. This device works best if your smart phone or tablet is
connected to the 2.4GHz frequency. If you’re not sure which frequency your phone is
connected to, call your internet service provider and ask them to help you determine this
information. Unfortunately, this is not something we can assist with.
WARNING
To reduce the risk of fire, electric shock or
personal injury, please strictly follow these
instructions.
1. To prevent water immersion, the outlet
must be mounted in a vertical position at
least 2-feet above ground level with the
outlets facing downward. Do not immerse in
water.
2. Do not connect any devices which may
exceed the maximum 15 amp ratings of this
remote outlet.
3. Do not disassemble or attempt to repair this
product.
4. Children should not use remote outlets
without supervision.
5. This product and its packaging are not
intended to be used as toys and should be
kept away from children at all time.
6. Used batteries should be disposed of safely
and environmentally.
WARNING
This product can expose you to chemicals
including lead, which is known to the State of
California to cause cancer and birth defects or
other reproductive harm. For more information
go to www.P65Warnings.ca.gov. This product
meets and complies with all Federal regula-
tions.
FCC WARNINGS
Warning: Changes or modifications to this unit
not expressly approved by the party responsi-
ble for compliance could void the user’s
authority to operate the equipment.
NOTE: This equipment has been tested and
found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide
reasonable protection against harmful
interference in a residential installation. This
equipment generates, uses and can radiate
radio frequency energy and if not installed and
used in accordance with the instructions, may
cause harmful interference to radio communi-
cations. However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, where can be determined by turning
the equipment off and on, the user is
encouraged to try to connect the interference
by one or more of the following measures:
1. Reorient or relocate the receiving antenna
2. Increase the separation between the
equipment and receiver
3. Connect the equipment into an outlet on a
circuit different from that to which the
receiver is connected
4. Consult the dealer or an experienced
radio/TV technician for help
DISCLAIMERS
HeatTrak makes all attempts in providing
accurate information on all media. However,
HeatTrak makes no warranty as to the accuracy
of the information, including representations
and warranties about the accuracy of the
product specifications, marketing material,
product availability, new product launch dates
and all other content herein. HeatTrak reserves
the right to update and change information
without prior notice. All information provided is
provided ‘AS IS’ with all faults without warranty
of any kind – either expressed or implied.
HeatTrak and its suppliers disclaim all
warranties, expressed or implied without
limitations. HeatTrak and its suppliers shall not
be liable for any indirect, special, consequential
or incidental damage including, without
limitation, post profits or revenues, cost of
replacement goods, loss of damage to data
arising out of the use or inability to use any
HeatTrak product, damages resulting from use
of or reliance on information present, even
with prior notice to HeatTrak. All non-HeatTrak
trademarks, logos, brands and products are
trademarks or registered trademarks of their
respective owners. HeatTrak does not claim
any relation. Mention of non-HeatTrak
products and brands are for information
purposes only and does not constitute an
endorsement or affiliation.
WARRANTY PERIOD:
HeatTrak Limited Warranty is for two (2) years
from the date or purchase for new products. In
the event that you have a problem with this
product, please contact us at:
HeatTrak, LLC
Support: (888) 586-4904
Email: [email protected]
Website: www.heattrak.com
