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8.3 FAULT FINDING
The Fault Finding chart below will enable operational
faults to be identified and their possible causes recti-
fied. Any work carried out on the Heatstore HSU
unvented water heater and its associated controls
MUST be carried out by a competent installer for
unvented water heating systems. In case of doubt
contact Heatstore (see contact details at foot of page
16).
DO NOT TAMPER WITH ANY OF
THE SAFETY VALVES OR CON-
TROLS SUPPLIED WITH THE
HEATSTORE HSU AS THIS WILL IN-
VALIDATE ANY GUARANTEE
TABLE 5 Fault Finding Chart
F A U L T
P O S S IB L E C A U S E
R E M E D Y
N o hot w ater flow
1. M ains s upply off
1. C hec k and open s top c oc k
2. S trainer bloc k ed
2. Turn off w ater s upply .
R em ove s trainer and c lean (s ee
S ec tion 7.3)
3. C old W ater C om bination
V alve inc orrec tly fitted
3. C hec k and refit as required
W ater from hot taps is
c old
1. D IR E C T im m ers ion
heater not s w itc hed on
1. C hec k and s w itc h on
2. D IR E C T im m ers ion
heater therm al c ut-out has
operated
2. C hec k . R es et by pus hing
button.
3. IN D IR E C T program m er
s et to C entral H eating only
3. C hec k . S et to a D om es tic
H ot W ater program m e
4. IN D IR E C T boiler not
w ork ing
4. C hec k boiler operation. If fault
is s us pec ted c ons ult boiler
m anufac turer's ins truc tions
5. IN D IR E C T therm al c ut-
out has operated
5. C hec k . R es et by pus hing
button on c ut-out. C hec k
operation of indirec t therm os tat
6. IN D IR E C T m otoris ed
valve not c onnec ted
c orrec tly
6. C hec k w iring and/or plum bing
c onnec tions to m otoris ed valve
(s ee F ig. 7)
W ater dis c harges
1. IN TE R M ITTE N TLY
from E x pans ion V alve
E x pans ion V es s el c harge
pres s ure has reduc ed below
3.5bar
1. S ee S ec tion 7.5 for re-
c harging proc edure
2. C O N TIN U A LLY
a. C old W ater C om bination
V alve P res s ure R educ er not
w ork ing c orrec tly
a. C hec k pres s ure from C old
W ater C om bination V alve. If
greater than 3.5bar replac e
P res s ure R educ er c artridge
b. E x pans ion V alve s eat
dam aged.
b. R em ove E x pans ion V alve
c artridge. C hec k c ondition of
s eat. If nec es s ary fit new
E x pans ion V alve c artridge.
W ater dis c harges from
T& P R elief V alve
1. Therm al c ontrol failure
N O TE w ater w ill be very hot
1. S w itc h off pow er to
im m ers ion heater(s ) and s hut
dow n boiler. D O N O T turn off
w ater s upply . W hen dis c harge
s tops c hec k all therm al
c ontrols , replac e if faulty .
" M ilk y " w ater
O x y genated w ater
W ater from a pres s uris ed
s y s tem releas es ox y gen
bubbles w hen flow ing. The
m ilk ines s w ill dis appear after a
s hort w hile.
WARNING