TROUBLESHOOTING
When igniter button is pressed on the
remote or switch pad, the pilot sparks
but there is no ignition.
1. Gas supply turned off or equipment
shutoff valve is closed.
2. Air in gas lines.
3. Thermocouple circuit between the con-
trol valve and the control module is
open.
4. No gas to the ODS pilot.
5. Depleted LP gas supply.
6. Valve cable is disconnected or broken.
7. ODS pilot is clogged.
8. Gas appliance regulator is not correct.
1. Turn on the gas supply or open
equipment shutoff valve.
2. Continue turning the burner system
ON and OFF. Repeat igniting opera-
tion until air is removed. This may
take several attempts.
3. Check the thermocouple at the con-
trol valve and also at the control mod-
ule. The thermocouple connection at
the control valve should be hand tight
plus 1/4 to 1/2 turn. Check the ther-
mocouple terminal connection at the
control module.
4. If no flow is present at the gas valve,
check to see if all shut off valves are
open. Verify proper pressure is sup-
plied to the valve. Excessive pressure
can lock out the appliance’s regulator.
Contact you LP gas supplier.
5. Connect valve cable correctly.
6. Clean ODS pilot with canned air or
replace the pilot.
7. Replace the regulator.
Low battery power in remote.
1. Batteries are weak.
1. Replace batteries in remote.
Slight smoke or odor during initial
operation.
1. Residues from manufacturing processes
and logs curing.
1. Problem will stop after a few hours.
Moisture/condensation noticed on
windows.
1. Not enough combustion/ventilation air.
1. Refer to Air for Combustion and
Ventilation requirements (page 4).
Module audible alert beeps once per
second.
1. Pilot does not light within trial period
1. Cycle on/off switch or Remote to off.
Reset to On.
Module audible alert beeps twice per
second.
1. Pilot is proven then lost up to 3 times
without being reset.
1. Module will beep for 5 minutes.
Place switch in off position once
beeping has stopped. Reset to on.
Module audible alert beeps constantly. 1. System cycled off and back on within
30 seconds. Ground wire loose.
2. Cycle system to off and wait 30 sec-
onds to relight. Check that the ground
wire is tight.
Module audible alert beeps 4 times
every 2 seconds.
1. Module internal temperature has ex-
ceeded 170 degrees.
1.Cycle system to off and allow module to
cool below 160 degrees.
OBSERVED PROBLEM
POSSIBLE CAUSE
REMEDY
Page 13
HM2 IPI ECO Cont’
