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HEARTLAND Recreational Vehicles, LLC
It is the owner’s responsibility to use the recreational vehicle for its intended purpose as described above and to observe
and comply with all proper operating practices, instructions and safety regulations listed on the safety labels or in the
owner’s manual, and/or operating practices, and safety regulations required by law. Failure to comply with all rules,
regulations and instructions will invalidate this Limited Warranty.
If a problem occurs which the owner thinks is covered by this Limited Warranty, the owner is responsible for contacting
Heartland RV or his/her authorized Heartland RV dealer by certified mail, telephone, or e-mail giving specific notice of
the problem(s) being experienced with the recreational vehicle. Such notice must be sent to Heartland RV, LLC, 1001
All Pro Drive, Elkhart, IN 46514. Heartland RV will arrange for repair or replacement parts if materials or workmanship
are identified as defective by Heartland RV. The owner is advised that he/she must notify Heartland RV of any items
believed to require warranty service. Heartland RV reserves the right to cure all warranty claims. Warranty work, repairs
or service provided under this warranty conducted by any party not specifically authorized by Heartland,
is specifically
not covered by this Limited Warranty and WILL VOID THIS LIMITED WARRANTY.
The owner agrees to maintain all evidence of any defect or damage through the ultimate resolution of any claim and make
such evidence available to Heartland RV and further agrees that the
failure to preserve evidence will result in loss of
the claim.
The owner, at his/her expense, will deliver the recreational vehicle to the dealer or authorized repair location or
manufacturing plant for warranty service as designated.
4. WHAT IS NOT COVERED BY HEARTLAND RVS LIMITED WARRANTY
• This Limited Warranty does not cover retail sold units for which Heartland RV has not received the Heartland RV,
LLC Warranty Registration Notice.
• Additional components which have been installed in the recreational vehicle, including but not limited to microwave
ovens, ranges, refrigerators, leveling jacks, furnaces/heaters, DVD/CD players, air conditioning, icemakers,
vacuum cleaners, televisions, hot water heaters, generators, power converters, batteries, and other items not
specifically manufactured by Heartland RV, LLC, are warranted by the component manufacturers as detailed in
their individual manufacturers’ warranties, and are not covered by this Limited Warranty. Copies of the warranties
may be found in the product owner’s packet or by contacting Heartland RV, LLC.
• Problems which may result from not following proper operating practices, instructions, warnings or regulations,
including but not limited to those contained in the owners manuals, on labels or otherwise provided by law.
• Failure which may be caused by, or related to abuse, misuse, negligence, or accident, failure which may be related
to alteration or modification, failure as a result of not following instructions contained in the owners manuals.
• Normal deterioration due to wear or exposure, such as fading of fabrics or drapes, carpet wear, exterior surfaces,
etc.
• Maintenance items: such as light bulbs, fuses, lubricants, minor adjustments.
• Use of the Recreational Vehicle for any commercial or rental purpose voids the warranty from the time that the
vehicle is first used for commercial or rental purposes and at all times thereafter.
• Transportation to and from dealer or manufacturing plant locations for any purpose, including but not limited to
warranty purposes.
• All consequential and incidental expense such as, but not limited to, loss of time, commercial loss, loss of use,
towing charges, lodging, food, phone calls, inconvenience, bus and plane fares, or rental charges.
• Any defect or shortages readily apparent on delivery to the initial retail purchaser unless noted on the delivery
sheet completed by the driver transporting the RV to the independent dealer.
• Environmentally caused conditions such as rust, or sealant deterioration.
•
Chemical off-gassing is not a “defect” in your recreational vehicle and is not covered by the limited one-year
warranty. Please follow the recommendations in this section to address this concern.
Some states or provinces do not allow limitations on how long an implied warranty lasts, the exclusion or
limitation of incidental or consequential damages, or the reduction in the statute of limitations, so the above
limitation exclusion reduction may not apply to you.
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