HearthStone
Quality Home Heating Products
MODEL Sterling “G” Direct-Vent
34
HEARTHSTONE GAS-FIRED STOVE AND INSERT
LIMITED WARRANTIES
These warranties give you specific legal rights. You may also have other rights which vary from State to State.
HearthStone Quality Home Heating Products, Inc. (HearthStone) warrants
to the original purchaser only
(the “Original
Purchaser”) the new gas -fired stove/insert manufactured by HearthStone and purchased by the Original Purchaser (referred to as
the “Stove” for simplicity) against any of the occurrences listed in this document that result from defects in material or
workmanship. All obligations of HearthStone under this document commence on the date the Original Purchaser purchases the
Stove (the “Purchase Date”).
LIMITED LIFETIME WARRANTY
HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in material and
workmanship:
I.
All cast iron parts, including the cast iron heat exchanger – against breakage, cracking or burn-through.
II.
All stones – against cracking or breakage due to thermal stress,
excluding
surface and hairline cracks and
scratches that do not affect the operation or safety of the Stove.
III.
Glass – against breakage due to thermal shock.
LIMITED FIVE-YEAR WARRANTY
HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in material and
workmanship:
1. Firebox and firebox baffle – against breakage, cracking or burn-through.
2. Convective heat exchanger – against breakage, cracking or burn-through.
3. Burners, air shutters and orifices – against breakage, cracking or burn-through.
4. Ceramic logs and embers – against breakage, cracking or burn-through.
This warranty expires on the fifth (5
th
) anniversary of the Purchase Date.
LIMITED THREE-YEAR WARRANTY
HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in material and
workmanship:
1.
Gas train, including gas valve, millivolt wiring, spill switch, pilot assembly, thermopile, thermocouple, piezo
igniter, and, if the Stove is a vent-free model, ODS system – against breakage or malfunction.
This warranty expi res on the third (3
rd
) anniversary of the Purchase Date.
LIMITED ONE-YEAR WARRANTY
HearthStone warrants the following parts of the Stove against the following occurrences that result from defects in material and
workmanship:
I.
Enamel Finish – against peeling or fading,
excluding
chipping, mechanical abrasion, chemical abrasion or
crazing.
II.
Gaskets and sealants – against breakage or deterioration.
III.
Accessories and electrical components such as blowers, switches and thermo discs,
excluding
venting
components, h earth components, electrical components and other components or accessories used in conjunction
with the installation of the Stove
not
manufactured or supplied by HearthStone – against breakage or
malfunction.
This warranty expires on the first (1
st
) anniversary of the Purchase Date.
EXCLUSIONS
The warranties contained in this document do not cover, nor is HearthStone responsible for:
1.
Damage resulting from installation or operation of the Stove in a manner contrary to the owner’s manual.
2.
Damage or non-performance resulting from faulty or incomplete setup, installation and start-up or mishandling, abuse, or
misuse of the Stove, including but not limited to over-firing.
3.
Damage resulting from installation, modification, alteration, repair or service of the Stove by any party other than
HearthStone or an authorized HearthStone dealer (a “Dealer”).
4.
Damage due to water or due to installation of the Stove in a damp or high condensation area.
5.
Damage due to installation of the Stove in an atmosphere contaminated by damaging chemicals, including but not limited
to chlorine, fluorine or salts.
6.
Scratches on glass, enameled surfaces or stones due to mechanical abrasion.
7.
Standard wear and tear of the Stove resulting from normal usage over time.
8.
Damage, operational-related problems, or inadequate performance caused by site, installation or environmental conditions
beyond HearthStone’s control, including but not limited to nearby trees, rooftops, buildings, wind, hills, mountains, inadequate
or excessive venting, insufficient make up air, or negative air pressure whether or not caused by mechanical systems such as
furnaces, exhaust fans, clothes dryers, etc.
