Hearthstone Quality Home Heating Products, Inc
® Castleton Model 8030 AU
28
Shipping cost for the appliance:
Within the first (1
st
) year after the Purchase Date, if the Original Purchaser is
instructed to return the appliance to Hearthstone or an authorized Dealer for repair, Hearthstone will pay fifty
percent (50%) and the Original Purchaser will pay fifty percent (50%) of the shipping costs related to shipping
the appliance to and from Hearthstone or an authorized Dealer, as the case may be. Thereafter, the Original
Purchaser is responsible for one hundred percent (100%) of all of the shipping costs related to shipping the
appliance to and from Hearthstone or an authorized Dealer, as the case may be. Notwithstanding any other
provision of this document, in no event will Hearthstone pay for any Dealer fees or other fees for pick up or
delivery of the appliance returned for repair; the Original Purchaser shall be responsible for any such fees.
EXCLUSIONS & CONDITIONS
The warranties contained in this document do not cover, nor is Hearthstone responsible for:
1. Damages resulting from:
a. Failure to install, operate, or maintain the appliance in accordance with the owner’s manual, operating
instructions, installation instructions, or safety rating label provided with the appliance.
b. Over-firing the appliance. Over-firing can be identified by, but not limited to, warped cast iron or steel, rust
colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
c. Failure to install the appliance in accordance with all national or local building codes.
d. Shipping or improper handling.
e. Improper operation, abuse, misuse, continued operation with damaged, corroded, or failed components,
accident, or improper/incorrect service or repairs.
f. Environmental conditions, inadequate ventilation, negative pressure, or improper drafting caused by tightly
sealed constructions, insufficient make-up air supply, or air handling devices such as exhaust fans, forced
air furnaces, or other such causes.
g. Damage caused by direct exposure to water.
h. Use of fuels other than those specified in the owner’s manual.
i. Installation or use of components not supplied with the appliance, or any other components not expressly
authorized and approved by Hearthstone.
j. Modifications of the appliance not expressly authorized and approved by Hearthstone in writing
k. Interruptions or fluctuations of electrical power supplied to the appliance.
2. All stones are warranted against cracking or breakage due to thermal stress, excluding surface and hairline
cracks and scratches that do not affect the operation, or safety of the appliance.
3. Repair or replacement of wear parts. Such parts that are subject to normal wear and tear during the warranty
period such as paint, gaskets, baffles, refractory materials, ash grates, and glass.
4. Damage resulting from installation, modification, alteration, repair or service of the appliance by any party
other than an authorized Hearthstone dealer (a “Dealer”) or their designated representative, or Hearthstone.
5. Damage due to water or condensation due to installation of the appliance in a high moisture area.
6. Damage due to installation of the appliance in an atmosphere contaminated by damaging chemicals,
including but not limited to chlorine, fluorine or salts.
7. Scratches on glass, enameled surfaces or stones due to mechanical abrasion.
8. Noise caused by expansion or contraction caused by the heating and cooling of the appliance.
9. Odors caused by the heating of the appliance, or surrounding materials
10. Consequential damage caused by leaking of condensate during startup
11. A defect in any part of the appliance if the Original Purchaser fails to comply with Hearthstone’s or a
Dealer’s request to ship the part or the appliance to Hearthstone or a Dealer, as the case may be.
12. Replacement stones and enameled parts are taken from current stock, and may not match originals in color,
grain, or pattern. Hearthstone will supply replacement parts for discontinued parts in finishes or colors as
available, or at their discretion.
13. Hearthstone’s obligation under this warranty does not extend to the appliance’s ability to heat the desired
space. Information is provided to assist the customer and the dealer in selecting the appropriate appliance
for the application. Consideration must be given to appliance location and configuration, environmental
conditions, insulation and air tightness of the structure.
THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY HEARTHSTONE AND
ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER EXPRESS WARRANTIES AND ANY
