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Hearth & Home Technologies  •  MEZZO/CRAVE/PRIMO Media Installation Instructions  •  2300-945 Rev. N  •  7/19

4

Please contact your Hearth & Home Technologies 

dealer with any questions or concerns. 

For the location of your nearest Hearth & Home Technologies 

 dealer, 

please visit www.hearthnhome.com.

Hearth & Home Technologies 

7571 215th Street West, Lakeville, MN 55044

www.hearthnhome.com

TROUBLESHOOTING

After the initial start up burn, it may be necessary to adjust 

the media placement to achieve the best flame appear

-

ance.  While flame height variation is normal, there may 

appear to be higher peaks in some areas and low flame 

peaks in other areas.  

If  the  flame  height  appears  to  be  excessively  high  in 

some spots, applying more media to these areas on top 

of the burner will help even out the flames.  Spreading 

the media as evenly as possible is the most effective way 

to achieve optimal flame appearance and the most even 

flame heights.  One or more test burns may be required 

to watch the flames mature and see how even they look 

before making adjustments. 

Avoid using media pieces larger than two inches in diam-

eter, these can be disruptive to the flame patterns.  If you 

find exra large media pieces, discard.

PRIMO ONLY:

10.  Place an even layer of media on the transition media 

tray as shown in Figure 14.  

11.  Place the barrier glass in place according to the instruc-

tions provided in the appliance installation manual. 

Note:

  Steps 10 and 11 will be repeated one time if the 

appliance is a See-through model. 

Figure 11.  Place Media in Barrier Tray - PRIMO

Figure 12.  Location of Glass Clips and Transition Media Tray

GLASS CLIPS

TRANSITION MEDIA TRAY

TRANSITION MEDIA TRAY

ROCK LEDGE

9.   Install bottom glass shield between glass and glass 

frame.    See Figure 10.

Figure 10.  Install Bottom Glass Shield - MEZZO/CRAVE

SIZE

TRANSITION MEDIA TRAY 

#BAGS PER SIDE

PRIMO48/48ST

approximately 1

PRIMO60/60ST

approximately 1

PRIMO72/72ST 

approximately 1

PRIMO APPLIANCES ONLY:

  Place media in transition 

media tray as directed in chart below.  There will be approxi-

mately one bag of extra media on single-sided appliances.  

Содержание MEZZO

Страница 1: ...rasions or Flying Debris Wear protective gloves and safety glasses during instal lation Sheet metal edges are sharp Leave this manual with party responsible for use and operation Figure 2 Media Tray Components MEZZO CRAVE WARNING Choking Hazard Keep media out of reach of children INSTALLATION Note If both the media and logs will be installed the logs must be installed first 1 Choose 7 10 round pie...

Страница 2: ...ting to occur 5 Remove the screw noted in Figure 6 from the media placement jig and carefully lift the jig out of the appliance DO NOT allow any pieces of media to fall into the area in front of the pilot Figure 3 Media Tray Components PRIMO MODEL MAX BAGS INSIDE APPLIANCE media tray assembly PRIMO48 48ST 3 PRIMO60 60ST 4 PRIMO72 72ST 5 BURNER MEDIA TRAY ASSEMBLY PILOT SHIELD TRANSITION MEDIA TRAY...

Страница 3: ...cautions to prevent any overspray from reaching the pilot assembly Apply paint with the LED lights turned on This will help you avoid over fogging or under fogging Ensure firebox interior and logs if installed are covered to prevent overspray Reduce the lighting in the room while applying the paint Fog the media to the desired look Allow the paint to dry cure a minimum of 15 minutes Figure 9 Foggi...

Страница 4: ...rns may be required to watch the flames mature and see how even they look before making adjustments Avoid using media pieces larger than two inches in diam eter these can be disruptive to the flame patterns If you find exra large media pieces discard PRIMO ONLY 10 Place an even layer of media on the transition media tray as shown in Figure 14 11 Place the barrier glass in place according to the in...

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