24
Troubleshooting
SYMBOLS/SYMPTO
MS
CONDITIONS/CAUSES
INDICATION/CORRECTION
Unit does not turn on
when
button is
pushed.
Worn-out batteries.
Replace them with 2 new AAA
(LR03) alkaline batteries.
Battery polarities have been
positioned incorrectly.
Re-insert the batteries in the
correct positions.
Measuring Error Symbol
appears when blood
pressure value
displayed is excessively
low or high.
Cuff has been placed incorrectly.
Wrap the cuff properly so that it is
positioned correctly.
Measuring Error Symbol
Air circuit abnormality. Cuff tube may
not be plugged into monitor correctly.
Check cuff connection. Measure
again.
Measuring Error Symbol
Inflation pressure exceeding 300 mmHg. Switch the unit off, then measure
again.
Measuring Error Symbol
Can’t
determine
blood pressure
measurement data.
Wrap the cuff properly and keep
steady. Measure again.
Cuff is worn improperly
Wrap the cuff snugly so that it is
positioned correctly.
If you have any question about
the cuff wearing and/or
measurement result, please
consult your healthcare
professional.
Measuring Error Symbol
If the device cannot be connected to
paired Bluetooth-enabled device over 45
seconds, LCD will display Error message
“E4” and Bluetooth will be turned off.
Please press start/stop button
for 3 seconds to start Bluetooth
function.
Excessive Body
Motion Detector
Notice: The
measured blood
pressure reading may
not be accurate if the
icon is displayed.
Body movement during measurement,
especially, the movement on the wrist
the blood pressure monitor is worn on.
e.g. Talking, moving or shaking of the
arm with the cuff on while
measurement.
Measure again. Keep arm steady
during measurement.
Cuff is worn improperly, or the
shape of the wrist is unusual,
excessive gap might be exist
between the cuff and the wrist.
Wrap the cuff properly and keep
steady. Measure again.
If you have any question about
the cuff wearing and/or
measurement result, please
consult your healthcare
professional.
Cuff Fitness detection
Symbol
The cuff was wrapped incorrectly (for
example too loosely or too tightly).
Please reference “applying the Cuff
“”section to wrap the cuff correctly.