9
LIMITED WARRANTY
HBX Controls warrants each of its products to be free from defects in workmanship and materials under
normal use and service for a period of 24 months from date of manufacture or 12 months from date
of purchase from an HBX Authorized Dealer, if within the above documented period after date of
manufacture.
If the product proves to be defective within the applicable warranty period, HBX on its sole discretion will
repair or replace said product. Replacement product may be new or refurbished of equivalent or better
specifications, relative to the defective product. Replacement product need not be of identical design
or model. Any repair or replacement product pursuant to this warranty shall be warranted for not less
than 90 days from date of such repair, irrespective of any earlier expiration of original warranty period.
When HBX provides replacement, the defective product becomes the property of HBX Controls.
Warranty Service, within the applicable warranty period, may be obtained by contacting your nearest
HBX Controls office via the original Authorized Agent and requesting a Return Material Authorization
Number (RMA #). Proof of purchase in the form a dated invoice/receipt must be provided to expedite
the issuance of a Factory RMA.
After an RMA number has been issued, the defective product must be packaged securely in the original
or other suitable shipping package to ensure that it will not be damaged in transit. The RMA number must
be visible on the outside of the package and a copy included inside the package. The package must
be mailed or otherwise shipped back to HBX with all costs of mailing/shipping/insurance prepaid by the
warranty claimant.
Any package/s returned to HBX without an approved and visible RMA number will be rejected and
shipped back to purchaser at purchaser’s expense. HBX reserves the right, if deemed necessary, to
charge a reasonable levy for costs incurred, additional to mailing or shipping costs.
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If the HBX product does not operate as warranted above the purchasers sole remedy shall be, at HBX’s
option, repair or replacement. The foregoing warranties and remedies are exclusive and in lieu of all other
warranties, expressed or implied, either in fact or by operation of law, statutory or otherwise, including
warranties of merchantability and fitness for a particular purpose/application. HBX neither assumes nor
authorizes any other person to assume for it any other liability in connection with the sale, installation
maintenance or use of HBX Controls products.
HBX shall not be liable under this warranty; if its testing and examination discloses that the alleged defect
in the product does not exist or was caused by the purchasers or third persons misuse, neglect, improper
installation or testing, unauthorized attempts to repair or any other cause beyond the range of intended
use, or by accident, fire, lightning or other hazard.
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In no event will HBX be liable for any damages, including loss of data, loss of profits, costs of cover or other
incidental, consequential or indirect damages arising out of the installation, maintenance, commissioning,
performance, failure or interruption of an HBX product, however caused and on any theory of liability. This
limitation will apply even if HBX has been advised of the possibility of such damage.
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This limited warranty statement gives the purchaser specific legal rights. The purchaser may also have
other rights which vary from state to state in the United States, from Province to Province in Canada and
from Country to Country elsewhere in the world.
To the extent this Limited Warranty Statement is inconsistent with local law, this statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations
of this statement may not apply to the purchaser. For example, some states in the United States, as well
as some governments outside the United States (including Canadian Provinces), may: Preclude the
disclaimers and limitations in this statement from limiting the statutory rights of a consumer (e.g. United
Kingdom);
Otherwise restrict the ability of a manufacturer to enforce such disclaimers
or limitations; or grant
the purchaser additional warranty rights which the manufacturer cannot disclaim,
or not allow limitations on the duration of implied warranties.
