Troubleshooting
; ALWAYS TURN OFF THE SYSTEM BEFORE PERFORMING ANY REPAIRS.
Problem
Solution
Cleaner doesn’t move or moves too slow.
•Check wheel RPM.
•Obstruction in the cleaner itself. If there was an obstruction
make sure vanes are replaced correctly.
•The pump may be turned off or on low speed.
•The pump may not be primed. Check for leaks in the system
(symptoms--bubbles from the returns ?) Possible other prob
lem or obstruction in the system. Pump impeller blocked?
Filter needs backwashing. Clean pump basket, skimmers.
•Turbine vanes/blades in wrong direction and/or wrong side.
•Problem or obstruction in the system.
•Obstruction in the cleaner itself.
•Low wheel RPM (insufficient flow).
The right wheel will not turn when rotated by hand.
•Obstruction in the cleaner itself.
(looking from behind)
The right wheel skips teeth when rotated forward by hand.
•Wheel hub or right drive gear worn/damaged.
(looking from behind)
The loops in the hoses won’t come out.
•The hoses have been stored in a coiled position. Lay them
straight in the sunlight.
•Clean swivel on cleaner head by running it under a tap.
•Leaf canister it may be in wrong place or not floating.
The cleaner turns in circles, it wont go straight at all.
•Wheel hub and/or large drive gear and/or steering slide as
sembly and/or right drive gear are worn or damaged.
The cleaner does not clean the entire pool.
•The hose is too short.
•The float(s) may be in the wrong position. Should be 20-25”
from cleaner head.
•The Hose Cone Swivel (on the turbine cover) may be dirty.
•The return fittings may be pushing the cleaner hoses away.
Point them down.
The cleaner climbs the wall too much or climbs out.
•The tire treads and skirts may be worn down.
•Too much suction or flow.
•You are not using the Bypass Valve (if hook up is in skimmer).
•Auto skim plate/vac plate needs adjustment.
The cleaner won’t climb the wall.
•Too little suction or flow.
•Float may be in the wrong position.
When the pump turns off the hoses pop out of the skimmer or •Make sure hose cone is properly placed into inlet/port/water
suction inlet.
gate.
•Air in system. When pump shuts off air goes path of least
resistance and pops out the hose. Fix air leak.
Wheels are wobbly.
•Bearings are worn please replace.
The cleaner falls on its side and takes too long to recover.
•The float(s) may be in the wrong position or missing.
•The hose is too short.
•The return fittings may be pushing the cleaner hoses away.
•Check wheel RPM.
Turbine vanes /blades pop out of turbine.
•Wrong side of vane in the turbine hub. Large oval side should
be in turbine.
•Turbine hub possibly worn.
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