24
TROUBLE SHOOTING
Use this section to help you to try and solve any problems you may have:
Problem
Cause
Solutions
The motor does not
run
The shredder may have been
overloaded.
Wait 1-5 minutes and allow the
motor to cool down. Move the on/
off switch to the ON “—” position
to restart the shredder.
The closure between the shredder
housing and motor housing has not
been closed correctly.
The safety interlock will not allow
power to the shredder. Open the
housing and ensure the contact
surfaces are clean. Refit and
tighten the locking knob in a
clockwise direction.
Power failure.
Check the power supply/cord and
house fuse.
The material to be
shredded is not pulling
through the unit
The hopper plate is blocked.
Disconnect all power and unscrew
the locking knob. Carefully clean
all debris and free organic matter
from the discharge area. Lower the
housing and tighten the locking
knob to ensure it is secure.
The blades are blunt and need to
be changed.
Reverse or replace the blades.
The motor is cutting
out on overload
The blades are blunt and need to
be changed.
Reverse or replace the blades.
Smoke is coming out
of the hopper
The cutter assembly is clogged.
Open the shredder and clean out
the hopper.
NOTE: IF YOU EXPERIENCE A PROBLEM WITH YOUR TOOL, PLEASE DO NOT ATTEMPT
TO OPEN OR REPAIR THE TOOL YOURSELF. DOING SO MAY VOID THE WARRANTY AND
COULD CAUSE DAMAGE OR PERSONAL INJURY. IF THE PROBLEM STILL PERSISTS,
PLEASE CONTACT US BY REFERRING TO THE SERVICE & SUPPORT INFORMATION ON THE
FOLLOWING PAGE.
