7
WARRANTY
Product is
guaranteed free of defects in workmanship and materials for up to one year from the date
of purchase. If
product is found to be defective within that time, the manufacturer will replace it at no
charge. Normal wear and tear, including prolonged exposure to snow, rain and heavy humidity, is not
covered, nor is mold, mildew or damage from improper storage, maintenance or installation. An
original sales receipt must accompany any returned product, along with a Return Authorization
Number from our customer service department; call us toll-free at 1-800-643-3522, Ext. 506.
Printed in China
CARE AND MAINTENANCE
• Wipe off any loose dirt or debris. Organic material can support mold and mildew growth, which can
potentially damage the stand.
• To help prevent rust, do not leave stand legs in puddled water.
• During long periods in which your hammock (not included) is not in use, disassemble this stand
and store it, along with the hammock, in a dry place away from harsh chemicals.
REPLACEMENT PARTS LIST
For replacement parts, call our customer service department at 1-800-643-3522, Ext. 506, 7:30 a.m. -
5 p.m., EST, Monday - Friday.
AA
BB
CC
TROUBLESHOOTING
The pin of a
Steel Spring Clip
(AA)
is not visible through its
corresponding hole in a stand
pole.
Slide the Steel Spring Clip, with
the triangular side facing into the
pole, until the pin on the clip pops
out of the hole.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
The Steel Spring Clip may
have shifted during shipping
or during movement of the
stand.
AA
Steel Spring Clip
9254
BB
Offset S-Hook
9269
CC
Chain Assembly (with S-Hook)
9257
PART DESCRIPTION
PART #
