English
Form No. DHWBISM-0519
11
Symptom
Probable Cause
Corrective Action
Unit not hot enough.
Temperature Control set too low.
Adjust Temperature Control to a higher setting.
Heating element not working.
Contact Authorized Service Agent or Hatco for assistance.
Temperature Control not working properly.
Voltage supplied is incorrect.
Verify correct voltage is supplied to unit. Low supply voltage will
cause improper heating.
Unit too hot.
Temperature Control set too high.
Adjust Temperature Control to a lower setting.
Temperature Control not working properly.
Contact Authorized Service Agent or Hatco for assistance.
Voltage supplied is incorrect.
Verify correct voltage is supplied to unit. High supply voltage will
cause unit to overheat and may damage the unit.
No heat.
Unit turned off.
Move the Power I/O (on/off) switches to the I (on) position
Circuit breaker tripped.
Reset circuit breaker. If circuit breaker continues to trip, contact
Authorized Service Agent or Hatco.
Temperature Control not working properly.
Contact Authorized Service Agent or Hatco for assistance.
Heating element not working.
Power I/O (on/off) switch not working.
Temperature control knobs
heat wrong well.
Control enclosure installed incorrectly.
Install control enclosure on the front side of the unit. Contact
Authorized Service Agent or Hatco for assistance.
TROUBLESHOOTING GUIDE
WARNING
This unit must be serviced by qualified personnel only.
Service by unqualified personnel may lead to electric
shock or burn.
WARNING
ELECTRIC SHOCK HAZARD: Turn OFF power switch,
unplug power cord, and allow unit to cool before
performing any cleaning, adjustments, or maintenance.
Troubleshooting Questions?
If you continue to have problems resolving an issue, please contact the nearest Authorized Hatco Service Agency or Hatco for
assistance. To locate the nearest Service Agency, log onto the Hatco website at
www.hatcocorp.com,
select the
Support
pull-
down menu, and click on “Find A Service Agent”; or contact the
Hatco Parts and Service Team
at:
Telephone: 800-558-0607 or 414-671-6350
e-mail: [email protected]
