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Harman AMX PR-WP-412, Справочник по аппаратуре

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Harman AMX PR-WP-412 Скачать руководство пользователя страница 28

 

28 

 

Troubleshooting 

1.

 

Power: Ensure all devices are powered on (sources, transmitter, receiver and display). 

2.

 

Indicator: Please make sure all LED indicators of the receiver is normal according to the user manual. 

3.

 

Devices: Ensure picture can be shown normally when directly connecting a source to a display device. 

4.

 

Cable: Plug in and out HDMI cable or try another HDMI cable. 

5.

 

Ensure the cable length being used is within available transmission range according to the Specification Section. 

6.

 

Compatibility: Test other source and display devices to determine correct compatibility.   

 

 

 

Содержание AMX PR-WP-412

Страница 1: ...HARDWARE REFERENCE MANUAL VERSION V1 0 0 Precis 4x1 1 4K60 Windowing Processor Precis 4K60 HDMI Switcher Windowing Processor ...

Страница 2: ...xtension cords beyond their rated capacity as this can cause electric shock or fire The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the product The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the pr...

Страница 3: ...l distributor and or retailer If you are unsure of the correct operational voltage please contact your local distributor and or retailer FCC AND CANADA EMC COMPLIANCE INFORMATION This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including in...

Страница 4: ... European Directive 2012 19 EU concerning waste of electrical and electronic equipment WEEE This label indicates that this product should not be disposed of with household waste It should be deposited at an appropriate facility to enable recovery and recycling ...

Страница 5: ...ion 16 WebGUI Control 17 Identify the IP address of the PR WP 412 17 Access the Web Interface 17 Web Interface Introduction 18 Firmware Upgrade 27 Before Starting 27 Firmware Upgrade through WebGUI 27 Firmware Upgrade through USB 27 Troubleshooting 28 Appendix API Command List Instructions 29 System Commands 29 Network Commands 33 Security Commands 36 Configuration Commands Input 38 Configuration ...

Страница 6: ... as fully customizable quad window modes Features 4K60 4 4 4 Support Experience pixel for pixel video reproduction of 4K60 source video with full 4 4 4 color space HDCP 2 2 Support Support the latest source devices Seamless Switch No pausing time between full screen video switching Audio De embed capabilities Flexible design for use in more applications High Dynamic Range HDR Support Support HDR10...

Страница 7: ...nking 75 85 Hz 1600 x 900p 60 Hz Reduce Blanking 1600 x 1200p 60 Hz 1680 x 1050p 60 Hz Reduce Blanking 1920 x 1200p 60 Hz Reduce Blanking 2048 x 1080p 50 60 Hz 2560 x 1440p 60 Hz Reduce Blanking CEA Information Code VIC Formats 720 x 480i 59 94 60 Hz 720 x 576i 50 Hz 720 x 480p 59 94 60 Hz 720 x 576p 50 Hz 1280 x 720p 50 59 94 60 Hz 1920 x 1080i 50 59 94 60 Hz 1920 x 1080p 24 25 29 97 30 50 59 94 ...

Страница 8: ...00 x 900p 60 Hz Reduce Blanking 1600 x 1200p 60 Hz 1680 x 1050p 60 Hz 1920 x 1080p 24 25 30 50 60 Hz 1920 x 1200p 60 Hz Reduce Blanking 3840 x 2160p 24 25 30 50 60 Hz 4096 x 2160p 24 25 30 50 60 Hz Analog Audio Output Level Max 1 6 dB unbalanced 2 kohm load Analog Audio Output Frequency Response 0 5 dB to 0 2 dB 30 Hz to 20 kHz or 0 8 dB to 0 2 dB 20 Hz to 20 kHz Analog Audio Output THD N 0 06 1 k...

Страница 9: ... Contact discharge Device Dimension W x H x D 213mm 44mm 205mm 18 97 x 1 73 x 8 07 Product Weight Approx 3 1 lbs 1 4 kg Certification FCC Part 15 Class B EN 55032 EN 55035 CB IEC EN 60950 CB IEC EN 62368 1 UL 62368 1 RoHS REACH EMC Australia EMC Canada EMC UKCA Prop65 Transmission Distance Note Straight through Ethernet cable of T568B is recommended General Range Supported Video HDMI Output 15m 49...

Страница 10: ... 4 OUTPUT SELECT Button with LED Press to select output port The accordingly LED will turn on when it s been select When entering OSD Menu press as up down navigator 5 WINDOW INPUT SELECT Button with LED When on Windowing Processor mode press to select windowing layout W1 W4 When on Matrix mode press to select input IN1 IN4 The accordingly LED will turn on when it s been select 6 Audio Button with...

Страница 11: ...nnect to network used for Web GUI Telnet control 4 RS232 3 pin terminal block connect to control system for RS232 control 5 RESET Reset pin hole press to reset unit 6 DC 12V DC 12V power supply input 7 VIDEO OUTPUTS HDMI 1 2 Connect to HDMI display devices 8 AUDIO OUTPUTS Audio de embedded outputs 3 Pins Phoenix port L R analog audio output ...

Страница 12: ...connect 4K or HD source devices such as Blu Ray computer games console satellite cable music streaming device CCTV etc to the HDMI input ports 1 4 of the processor 2 Securely connect HDMI OUT 1 4 of the processor to HDMI IN of 4K or HD display devices make sure all sources and displays are compatible and correctly configured 3 Securely connect AUDIO OUT 1 2 of the processor to audio devices such a...

Страница 13: ...13 ...

Страница 14: ...front panel LEDs indicating the current input and output status of the matrix After powered up the front panel LEDs will show the matrix model name indicating the matrix is ready for operation Step1 Press the OSD Menu Button Step2 Press the button to select video mode or pass it as confirm when entering OSD menu Step 3 Press to select output or press the button for page up button for page down to ...

Страница 15: ...15 Step 4 Press to select input or press to select the current window layout display when on Multiview mode Step 5 Press to select audio mode ...

Страница 16: ...ors provided RS232 port is used to control the processor through RS232 serial communication Advanced users may also choose to control the unit through RS232 serial communication API commands for RS232 control are available in Appendix API Command List Instructions Parameters Value Baud Rate 9600 Data Bits 8 bits Parity None Stop Bits 1 bit Flow Control None ...

Страница 17: ...ccess the WebGUI 1 Connect your PC and the LAN port of the PR WP 412 to the same local area network 2 Type the IP address of the unit into the address bar of the browser The following page will pop up Enter the default password admin and click Login After logging in the main screen appears Note Select Launch Web UI Control Page via Default Browser or type the IP address into a web browser Chrome S...

Страница 18: ... mode settings DHCP When enabled the IP address of the PR WP 412 will be assigned automatically by the connected DHCP server Static When the PR WP 412 fails to obtain or detect an IP address from the network to which it is connected select Static to set up the IP address manually Accept Click Apply to initiate the network setting ...

Страница 19: ... to configure the user name and password of the account For SSH Account the default user name is admin the default password is password For Telnet Account the default user name and password are null Note Reboot the device for the SSH changes to take effect Certification Management In the Certification Management column Private Key Click on the Browse button and locate the Private Key file on your ...

Страница 20: ...or Manual and the resolutions of output sources from the drop down menu 2 On Screen Display Enable and disenable OSD information and further define its color and position 3 Display Settings Click to Mute or Freeze the output video sources Set Blank Color Logo from the drop down menu Note The format RGB is 8bits 256 colors bitmap and the size is up to 960x540 HDCP Settings HDCP support of HDMI Inpu...

Страница 21: ... the Windowing mode General Set EDID Mode and the Preferred EDID from the drop down menu HDCP Settings Select whether to exercise HDCP Compliance Image Adjustments Adjust the brightness contrast saturation hue and sharpness H V Switching Video Mode Users can freely switch between Matrix and Windowing mode P in P 3 Stack Quad and a total of 8 preset modes can choose from ...

Страница 22: ...pecific combinations of displays and sources within the matrix Click the white button it will become blue which represents that the input and output are routed All Route all outputs to one input None Route output to none turn off output Layout This column provides control over the output layouts When the unit is in the Matrix or Auto modes only a limited selection of controls are available ...

Страница 23: ...reset Configuration This column allows users to define presets themselves Settings This column allows users to respectively define settings of each Input Output in Matrix mode and each Window Output in Windowing mode ...

Страница 24: ...24 ...

Страница 25: ...uration Baud Rate Set the baud rate The available range is from 2400 to 115200 baud Parity Bits Set the connection parity bit The available options are none odd and even Data Bits Set the number of data bits The available range is from 7 to 8 Stop Bits Set the number of stop bits The available range is from 1 to 2 Panel Lock In the Panel Lock column the front panel lock can be set as OFF Menu or A...

Страница 26: ... saved settings can be loaded Save Config Save current settings as a setting file to be saved to a PC Load Config Click to load a setting file from PC to Matrix Device Log In the Device Log column log files can be saved to a PC Firmware Update In the Firmware Update column the firmware can be upgraded ...

Страница 27: ...I Control section Firmware Upgrade through WebGUI 1 In the Switcher Configuration menu enter the System page and then click Browse in the Firmware Update Column to open the file selection window 3 Click Update to start firmware upgrading The Power LED turns RED and keeps flashing Firmware Upgrade through USB The system will be non operational during the upgrade procedure below 1 Copy firmware file...

Страница 28: ...g to the user manual 3 Devices Ensure picture can be shown normally when directly connecting a source to a display device 4 Cable Plug in and out HDMI cable or try another HDMI cable 5 Ensure the cable length being used is within available transmission range according to the Specification Section 6 Compatibility Test other source and display devices to determine correct compatibility ...

Страница 29: ...nt set vidin hdcp Response Description Set the HDCP mode for the specified input Example Command send set vidin hdcp 1 off response set HDCP compliance off for input port 1 3 ping Ping to specified IP address Command sent ping 192 168 1 2 Response ping 192 168 1 2 is alive 4 fwversion Request the firmware version of the device NOTE Command response shall list all upgradable components firmware ver...

Страница 30: ...vice Command sent reboot Response Rebooting 7 reset factory Force the unit to a factory state except for IP Settings Command sent reset factory Response Resetting device to factory default parameters Device will automatically reboot shortly Do NOT power off 8 factoryfwimage Restore device to factory firmware image Command sent factoryfwimage Response Are you sure you wish to reset factory paramete...

Страница 31: ...115200 Data bit 8 Parity odd Stop bit 1 Would you like to save the new settings Y N y New settings were saved Current serial port baud rate 115200 Current serial port data bit 8 Current serial port parity odd Current serial port stop bit 1 13 get key lock Get front panel key lock state Command sent get key lock Response Current key lock level state off 14 set key lock Set front panel key lock leve...

Страница 32: ...32 Current key lock level state menu 15 exit Close telnet ssh window session NOTE The command sent by Serial port is not supported Command sent exit ...

Страница 33: ... PR WP 412 3 get ip Show the IP configuration of this device Command sent get ip Response IP Settings HostName PR WP 412 Type dhcp IP Address 192 168 5 149 Subnet Mask 255 255 255 0 Gateway IP 192 168 5 254 MAC Address f8 22 85 00 14 72 4 set ip Setup the IP configuration of this device Command sent set ip Response Enter Host Name PR WP 412 Enter IP type Type D for DHCP or S for Static IP and then...

Страница 34: ...ce s DNS address Command sent set dns Response Enter Domain Suffix www amx com Enter DNS Entry 1 8 8 8 8 Enter DNS Entry 2 8 8 4 4 Enter DNS Entry 3 9 9 9 9 You have entered Domain Name www amx com DNS Entry 1 8 8 8 8 DNS Entry 2 8 8 4 4 DNS Entry 3 9 9 9 9 Is this correct Type Y or N and Enter Y Settings written Device must be rebooted to enable new settings Current Domain Name www amx com Curren...

Страница 35: ...f 9 renew dhcp Renew the DHCP lease may cause telnet disconnection Command sent renew dhcp Response You may need to re establish the telnet session since the device will re acquire an IP address lease Current IP Address 0 0 0 0 Current Subnet Mask 0 0 0 0 Current Gateway IP 0 0 0 0 Current Domain Name cypress local Current DNS Entry 1 10 10 10 5 Current DNS Entry 2 10 10 10 2 Current DNS Entry 3 0...

Страница 36: ...k no username required Command sent set telnet username Response Enter Telnet new username 123 Would you like to set this username y n y please set telnet password Changed Saved 3 set telnet password Set the Username for a secure Telnet session Default blank no username required Command sent set telnet password Response Enter Telnet new password 123 Would you like to set this password y n y Change...

Страница 37: ... not by telnet Command sent set ssh username Response Enter SSH new username 123 Would you like to set this username y n y please set SSH password Changed Saved 6 set ssh password Set the Username for a secure SSH session NOTE This command is supported by SSH only not by telnet Command sent set ssh password Response Enter SSH new password 123 Would you like to set this password y n y Changed Saved...

Страница 38: ...for the specified input input channel 1 4 hdcp_compliance on off Command sent set vidin hdcp 1 on Response set HDCP compliance on for input port 1 5 get vidin res input channel Get input video resolution for the specified input input channel 1 4 Command sent get vidin res 1 Possible response message includes get 1920x1080p 60 video input 1 get no video input 1 6 get vidin edidmode input channel Ge...

Страница 39: ...60 for input 1 9 set vidin prefedid input channel edid Set preferred edid for the specified input input channel 1 4 edid H x V i p Rate Specific Info refer to AMX EDID Library 640x400 85 640x480 60 640x480 72 640x480 75 640x480 85 720x400 85 720x480p 60 720x480p 120 720x480p 240 720x576p 50 720x576p 100 720x576p 200 800x600 56 800x600 60 800x600 72 800x600 75 800x600 85 848x480 60 848x480 75 848x4...

Страница 40: ...80x768 60 1280x768 74 1280x768 75 1280x768 85 1280x800 60 1280x960 60 1280x960 85 1280x1024 60 1280x1024 75 1280x1024 85 1360x764 60 1360x768 60 1440x900 60 1440x900 75 1440x900 85 1400x1050 60 1400x1050 75 1600x1200 60 1680x1050 60 1920x1080i 50 1920x1080i 60 1920x1080p 24 1920x1080p 25 1920x1080p 30 1920x1080p 50 1920x1080 60 1920x1080p 60 1920x1200 59 ...

Страница 41: ... 5F 48 44 4D 49 31 30 76 32 0A 01 92 02 03 3A 70 6E 03 0C 00 11 00 80 3C 20 00 80 01 02 03 04 67 D8 5D C4 01 78 80 00 57 61 60 5F 5E 5D 64 62 63 10 20 22 1F 21 05 14 04 03 13 07 12 16 27 01 E2 0F 03 23 09 07 07 D1 3D 80 80 72 B0 26 40 78 C8 36 00 40 E8 63 00 00 1C 28 3C 80 A0 70 B0 23 40 30 20 36 00 40 E8 63 00 00 1A 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ...

Страница 42: ...0 18 57 02 00 F3 D8 0F 60 60 11 B6 7E F3 D8 0F 60 BE 66 07 00 06 00 00 00 26 00 00 00 26 00 00 00 06 00 00 00 12 get vidin brightness input channel Get brightness setting for the specified input input channel 1 4 Command sent get vidin brightness 1 Response get brightness set to 100 for input 1 13 set vidin brightness input channel brightne ss Set brightness for the specified input input channel 1...

Страница 43: ...ent set vidin sharpnessh 1 20 Response set sharpnessh to 20 for input 1 22 get vidin sharpnessv input channel Get sharpness v setting for the specified input input channel 1 4 Command sent get vidin sharpnessv 1 Response get sharpnessv set to 10 for input 1 23 set vidin sharpnessv input channel sharpnes sv Set sharpness v for the specified input input channel 1 4 sharpnessv 0 20 10 is bypass Comma...

Страница 44: ...ode input channel 1 4 state on off Command sent set vidin border 1 off Response set the border off for input 1 28 get vidin border color input channel Get the border color setting for the specified input NOTE The command is only supported for PR WP 412 under Matrix Mode input channel 1 4 color bk for Black r for Red g for Green b for Blue y for Yellow m for Magenta c for Cyan w for White dr for Da...

Страница 45: ... Command sent set vidin border color 1 g Response set the border color green for input 1 30 get vidin mirror input channel Get the video mirror state from specified input NOTE The command is only supported for PR WP 412 under Matrix Mode input channel 1 4 Command sent get vidin mirror 1 Response get the video mirror off for input 1 31 set vidin mirror input channel state Set the video mirror on or...

Страница 46: ...channel hdcp_m ode Set HDCP mode for the specified output output channel 1 2 hdcp_mode AUTO HDCP2 2 HDCP1 4 NO HDCP Command sent set vidout hdcp 1 hdcp2 2 Response output 1 is set to HDCP2 2 mode 5 get vidout res Get video resolution for the specified output output channel 1 2 Command sent get vidout res 1 Possible response message includes output 1 resolution is 1280x720p 50 output 1 resolution i...

Страница 47: ...0 4096x2160p 60 7 get vidout scale Get scale mode for video output Command sent get vidout scale Response get manual scale mode for video output 8 set vidout scale mode Set scale mode for video output mode auto manual Command sent set vidout scale manual Response set manual scale mode for video output 9 get vidout osd Get osd enable state for video output Command sent get vidout osd Response get o...

Страница 48: ...op right 15 get vidout cec power output channel Get current power status from the sink via CEC output channel 1 2 Command sent get vidout cec power 1 Possible response message includes get cec on for sink on output 1 get cec fail for sink on output 1 No attached sink 16 set vidout cec power output channel state Set power status on off for the sink device via CEC output channel 1 2 state on off Com...

Страница 49: ... sleep timeout 2 5 Response set cec sleep timeout set to 5mins for output 2 23 get vidout mute Get video mute state for specified output Command sent get vidout mute Response get video mute off for output 1 and output 2 24 set vidout mute state Set video mute for specified output state on off Command sent set vidout mute on set video mute on for output 1 and output 2 25 get vidout freeze Get video...

Страница 50: ... vidout sleep output channel state Set vidout tmds sleep on off setting for specified output output channel 1 8 state on off Command sent set vidout sleep 1 off Response set video sleep off for output 1 set vidout freeze off for specified output 1 and output 2 set aspect ratio to user for input 1 set aspect ratio to best fit for input 2 set aspect ratio to best fit for input 3 set aspect ratio to ...

Страница 51: ... audio muting on the ports specified by AUDOUT_FORMAT The mute state works as follows Setting AUDOUT_MUTE ENABLE AUDOUT_FORMAT HDMI HDMI audio muted AUDIO OUT audio off AUDOUT_FORMAT ANALOG HDMI audio off AUDIO OUT audio muted AUDOUT_FORMAT ALL HDMI audio muted AUDIO OUT audio muted Setting AUDOUT_MUTE DISABLE AUDOUT_FORMAT HDMI HDMI audio plays AUDIO OUT audio off AUDOUT_FORMAT ANALOG HDMI audio ...

Страница 52: ...A 80 18 71 38 2D 40 58 2C 45 00 40 84 63 00 00 1E 00 00 00 FC 00 41 4D 58 5F 48 44 4D 49 31 76 34 0A 20 00 00 00 FD 00 17 78 0F 66 11 00 0A 20 20 20 20 20 20 00 00 00 FA 00 D1 C0 A9 C0 90 40 81 40 01 01 01 01 0A 01 5F 02 03 30 70 67 03 0C 00 11 00 80 22 5F 10 20 22 1F 21 05 14 04 03 13 02 0E 0F 11 06 07 12 15 16 1D 1E 27 29 2A 2B 2C 2D 2F 30 31 01 23 09 07 07 1A 36 80 A0 70 38 1F 40 30 20 35 00 40...

Страница 53: ...ndow is switched to specified video input just for PR WP 412 under Windowing mode input channel 1 4 Command sent get switch VI1 Possible response message includes get switch video from input 1 for all output get switch video from input 1 for no output get switch video from input 1 for output 1 2 get switch video from input 1 for window 1 invalid 6 get switch VO channel Get which video input is swi...

Страница 54: ...ut are switched to which outputs NOTE get switch CI command response as get switch AI and get switch VI for PR WP 412 under Matrix Mode as its audio and video can be routed independently NOTE get switch CI command isn t supported for PR WP 412 in Windowing Mode input channel 1 4 Command sent get switch CI1 Possible response message includes For PR WP 412 Matrix Mode get switch video from input 1 f...

Страница 55: ...or Selection of No input channel 1 4 for PR WP 412 input channel output channel 0 for Selection of No channel 1 2 for PR WP 412 Output Channel under Matrix Mode all for Selection of ALL channel Possible command sent set switch CI1OALL set switch CI0O1 set switch CI0O1 2 set switch CI2O0 Possible response message includes set switch audio and video from input 1 for all output set switch audio and v...

Страница 56: ... audio and analog audio output NOTE The command is linked to set audout priority command input channel 0 for no channel 1 4 for input channel output channel 0 for Selection of No output channel 1 2 for output channel both Windowing and Matrix Mode all for selection of all output Possible command sent set switch AI1OALL set switch AI2O1 2 set switch AI2O0 set switch AI2O1 Possible response message ...

Страница 57: ...4 Command sent get win select 1 Response get video input 1 to be used for window 1 4 set win select window channel input channel Set the video input to be used for the specified window NOTE The command is only supported for PR WP 412 under Windowing mode window channel 1 4 input channel 1 4 Command sent set win select 1 2 Response set video input 2 to be used for window 1 set switch video from inp...

Страница 58: ...n y vertical for the specified window NOTE The command is only supported for PR WP 412 under Windowing mode window channel 1 4 value 0 Height of current output resolution Command sent set win pos y 1 100 Possible response message includes set position y of window 1 to 100 out of range 9 get win size width window channel Get the width size for the specified window NOTE The command is only supported...

Страница 59: ...nel 1 4 value 0 Height of current output resolution Command sent set win size height 2 400 Response set the height size for window 2 to 400 13 get win priority window channel Get the display layer priority for the specified window NOTE The command is only supported for PR WP 412 under Windowing mode window channel 1 4 Command sent get win priority 1 4 Response get display layer priority 4 for wind...

Страница 60: ...ied Windowing output port Priority Mode Definitions auto Under Matrix mode active audio source of certain output channel follow input channel routing to the output Under Windowing mode active audio source of certain output channel follow window set as first priority 1 4 set active audio source of certain output channel fixed in the specified input channel w1 w4 set active audio source of certain o...

Страница 61: ...channel state Set the border on or off for the specified window NOTE The command is only supported for PR WP 412 under Windowing mode window channel 1 4 state on off Command sent set win border 3 off Response set the border off for window 3 19 get win border color window channel Get the border color setting for the specified window NOTE The command is only supported for PR WP 412 under Windowing m...

Страница 62: ...w m for Magenta c for Cyan w for White dr for Dark Red dg for Dark Green db for Dark Blue dy for Dark Yellow dm for Dark Magenta dc for Dark Cyan gr for Gray Command sent set win border color 4 g Response set the border color green for window 4 21 get win mirror window channel Get the video mirror state for the specified window NOTE The command is only supported for PR WP 412 under Windowing mode ...

Страница 63: ...1 Response get the video display on for window 1 24 set win display window channel state Set the video display on or off state for the specified window NOTE The command is only supported for PR WP 412 under Windowing mode window channel 1 4 state on off Command sent set win display 1 off Response set the video display off for window 1 25 reset win layout video mode window channel Reset the specifi...

Страница 64: ...egistered trademarks of their respective companies AMX does not assume responsibility for errors or omissions AMX also reserves the right to alter specifications without prior notice at any time The AMX Warranty and Return Policy and related documents can be viewed downloaded at www amx com 3000 RESEARCH DRIVE RICHARDSON TX 75082 AMX com 800 222 0193 469 624 8000 1 469 624 7400 fax 469 624 7153 La...

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