RETURN PROCEDURE
1. Package the inverter safely, preferably using the original box and packing materials. Please ensure that your
product is shipped fully insured in the original packaging or equivalent. This warranty will not apply where the
product is damaged due to improper packaging.
2. Include the following:
- The Return Authorization number supplied by HARDKORR clearly marked on the outside of the box.
- A return address where the unit can be shipped. Post Office Boxes may not be acceptable.
- A contact phone number where you can be reached during work hours.
- A brief description of the problem.
3. Ship the unit prepaid to the address provided by your HARDKORR customer service representative. If you are
returning a product, in addition to the above, you MUST include return freight funds and are fully responsible for
all documents, duties, tariffs, and deposits.
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