
2 6
TROUBLESHOOTING CONT.
Issue
Possible Cause
Resolution
Fan noise coming from
the Ceramic Cooktop.
A cooling fan built into your
Ceramic Cooktop has come on
to prevent the electronics from
overheating. It may continue to
run even after you’ve turned the
Ceramic Cooktop off.
This is normal and needs no action.
Do not switch the power to the
Ceramic Cooktop off at the wall while the
fan is running.
The Ceramic Cooktop
or a cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits
in the cooking timer
display).
Technical fault.
Please note down the error letters
and numbers, switch the power to the
Ceramic Cooktop off at the wall, and
contact our Service team on 1300 11 HELP
(4357) as the ceramic plate temperature
sensor will require replacing.
NOTE:
If checking any of the the above causes are not easily resolved or you cannot resolve the fault by yourself:
• Turn the cooktop off by pressing the “On/Off” button.
• Switch off the appliance at the power outlet.
• Call the Residentia Group support team on 1300 11 HELP (4357).