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Video Wall Controller Series

 Manual 

 

 

It is recommended that if DisplayPort to HDMI adapters are required, only Active types are used. It is strongly advised 
against the use of passive adapters.

 

Operation of the unit cannot be guaranteed with the use of passive adapters. 
 
Below is a list of adapter options that have been tested and recommended. These can be ordered separately.

 

 
1.

 

Pluggable MDP-HDMI 

2.

 

Benfei Active Adapters 

3.

 

Optical Cables - HDMI and DisplayPort up to 100m

 

 
Working Environment 

The system should be located in a well ventilated area free from dust, moisture and extreme temperatures. All ventilation 
holes on the casing must be kept clear of any obstruction at all times. NOTE: Failure to do so will result in the system over-
heating and potentially damaging your equipment and will invalidate the warranty. 

Liquids (hot/cold drinks etc) should not be placed near the equipment as spillage could cause serious damage. 

Warning

 

Should you notice smoke or unusual smells being emitted from your system, turn off and unplug the system from the mains 
supply.  The  system  should  then  be  passed  to  a  qualified  technician  for  inspection.  Continued  operation  could  result  in 
personal injury and damage to property.  

Cable Lengths 

 

Workable cable lengths depend on the quality of the cables used as part of your installation. 

Cable Type 

Resolution 

Maximum Length 

DisplayPort (output) 

Up to 1080p60 

15m - 20m 

DisplayPort (output) 

Up to 4k60 

10m 

HDMI (output) 

Up to 1080p60 

10m 

HDMI (output) 

Up to 4k30 

5m 

VGA (output) 

Up to 1080p60 

5m 

USB 

N/A 

3m 

* Using DisplayPort to HDMI adapters will reduce maximum cable lengths. 

Intermittent or Loss of Input Signal 

If you lose your monitor signal or if the signal is intermittent it could mean there is a problem with the quality of cable or 
the length of the cable between the unit and monitor. 
Please see the recommended cable length table above. 
 

 

Check that all cables are fitted correctly.

 

 

Try shorter cables.

 

 

Try turning monitor power off and on

 

 

Try unplugging and replugging cable

 

 
Maintenance 

The unit requires minimal maintenance for reliable 24/7 operation however care should be taken to keep all ventilation 
holes clear to allow an unrestricted flow of air through the unit.  It is recommended to periodically power down unit and 

Содержание BB-VW-1UHD

Страница 1: ...Contents 1 Warranty and RMA 5 2 Safety Precautions 6 3 Product Introduction 8 4 Know Your Appliance 10 5 Getting Started 12 6 Setup 14 7 Support 21 7 1 Frequently Asked Questions 22 Revision History Version Date Notes 2 0 31 03 2020 3 0 25 11 2020 ...

Страница 2: ...arranties with respect to the contents thereof and do not accept liability for any errors or omissions BlueBox Video Limited reserves the right to change specification without prior notice it does not represent commitment from BlueBox Video Limited and cannot assume responsibility for the use made of the information supplied The information in this publication is provided as is without warranty of...

Страница 3: ...is equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area domestic environment is likely to cause harmful interference in which case the user will be required to correct the interference take adequate measures at their o...

Страница 4: ... during transportation the repair is treated as Out of Warranty We always recommend shipping the product using the original packaging As it arrived to you If the returned item s fault is diagnosed to be from user error or mistreatment repairs will be treated as Out of Warranty Any products returned after the RMA process to other locations besides the customers site will bear an extra charge and wi...

Страница 5: ...e during installation Dropping it or letting it fall may cause damage 7 The openings on the enclosure are for air convection to protect the equipment from overheating DO NOT COVER OPENINGS 8 Ensure voltage of the power source is correct before connecting the equipment to the power outlet 9 Place the power cord in a way so that people will not step on it Do not place anything on top of the power co...

Страница 6: ...IVALENT TYPE RECOMMENDED BY THE MANUFACTURER DISCARD USED BATTERIES ACCORDING TO THE MANUFACTURER S INSTRUCTIONS Hardware What s included in the box Appliance Extras Included with Nano4K 19V DC Power Supply with country specific plug attachment VESA Mounting Bracket and Screws Optional Extras Depending on Specific Model Mouse Keyboard Optical Cables Active DP to HDMI Adapters VGA to HDMI Adapter H...

Страница 7: ...eived over the network or locally from disk Users can action the latest graphics technologies to provide an unrestricted video layout design under a familiar Windows platform An appliance is optionally supplied with the latest Windows 10 operating system installed and configured Interfaces including DirectX and OpenGL allow user applications to leverage hardware acceleration technology found withi...

Страница 8: ... x HDMI 2 0 1 x Gigabit RJ45 1 x DC power inlet Storage Up to 2 x SATA 2 5 HDD SDD for RAID Configuration Up to 2 x SATA 2 5 HDD SDD for RAID Configuration 1 x 64GB mSATA SDD Dimensions 444mm W x 221mm D x 88mm H 444mm W x 221mm D x 88mm H 129mm W x 129mm D x 40mm H Form Factor 2U Rack Mount 2U Rack Mount VESA Mount Wall Mount Weight 2 5Kg 2 5Kg 1 3Kg Power Supply 1 x Internal Power supply Input 9...

Страница 9: ...mport appliance metrics for easy inspection USB 3 0 Ports Used to connect USB 3 0 2 0 devices Rear Panel AC Power Socket 90V 240V AC Input Plug an AC power cord here before turning on the system USB 2 0 Ports Used to connect USB 2 0 devices GbE LAN Ports Used to connect the system to a local area network DisplayPort 1 2 Ports Used to connect DisplayPort interface to monitors ...

Страница 10: ...3 0 Ports Used to connect USB 3 0 2 0 devices USB 2 0 Ports Used to connect USB 2 0 devices Rear Panel DC Power Input Plug the 19V external power supply cord here before turning on the system GbE LAN Port Used to connect the system to a local area network HDMI Port Used to connect HDMI interface to the display device VGA Port Used to connect VGA interface to the display device ...

Страница 11: ...ar of the unit Make sure that there is ample clearance around the appliance to provide sufficient air flow Power IMPORTANT A common IEC C13 cable is required to power the appliance this is not provided and the customer will be required to purchase one of the appropriate length and region for installation This cable must be a 3 wire Earthed cable and must be connected to an Earthed outlet socket Wh...

Страница 12: ... the system from the mains supply The system should then be passed to a qualified technician for inspection Continued operation could result in personal injury and damage to property Cable Lengths Workable cable lengths depend on the quality of the cables used as part of your installation Cable Type Resolution Maximum Length DisplayPort output Up to 1080p60 15m 20m DisplayPort output Up to 4k60 10...

Страница 13: ...to the video source network switch LAN1 is the primary network port LAN1 should be used for video streaming interfaces LAN2 is the secondary network port Nano4K Connect Ethernet cable to LAN Port on appliance and connect to video source network switch Step 2 Connect Monitors Display Devices Eight1080 and Six4K Connect required graphics outputs starting from left to right looking at the rear of the...

Страница 14: ...ayout is set to English US by default To change this use the Windows Run command and type Region Follow the instructions presented The device uses DHCP by default if your network supports DHCP the appliance will now be discoverable on the network The appliance Hostname will be Videowall XXXXX You can now login to the Appliance Web Portal AWP to configure the appliance remotely Step 5 AWP Configura...

Страница 15: ...ing static and DHCP settings Global Settings General hardware and software settings Upload Firmware Allows a new software release to be uploaded and installed User Manual Download View this manual in the browser RTSP Encoder Download Client application for screen and chosen programs to be captured encoded and transported as accessible authenticated RTSP video sources Restart Restarts Appliance Shu...

Страница 16: ...rangements based on the connected and discovered outputs in addition to what resolutions the displays attached support Once the desired layout mode has been selected the display grid arrangement will update to show the current monitor arrangement Pressing Identify will display the output ID s on the monitor s Use the grid to drag displays to the desired desktop position without physically unpluggi...

Страница 17: ...ging the Desktop Network Settings The network settings page presents the user with remote access to configure active network ports on the appliance By default the appliance ships with all ports set to DHCP The page will auto display all active network ports on the appliance and display the current settings for each Pressing the Edit button for each of the ports will open a dialogue window which al...

Страница 18: ...which have been previously added In most cases only a single set of credentials are required this depends on the input integration type Input Servers The Add New Input Server page permits the appliance software access to input sources from NVRs ONVIF supported devices or VMS Servers on the network If full integration is supported by the Input Server the appliance will appear as a display device wi...

Страница 19: ...om of the pop up windows to view the setup instructions and connection diagram for the selected integration Click Add Server to apply and accept these settings Manually Add Inputs The Input page allows the user to manually add the following input types Network video streams Local video sources Applications with command line arguments VNC viewers Web pages ...

Страница 20: ...e user in the Layout page under the heading Capture For further details information and guides see Getting Started found in the AWP Help page 7 Support For technical support please contact via one of the below options BlueBox Video Ltd Pontefract Road Unit 5 Courtyard 31 Normanton WF6 1JU United Kingdom Tel 44 7307 052693 Email support bluebox video www bluebox video ...

Страница 21: ...ons 1 Ensure display monitor s are NOT television screens TV screens require hot plug re detection after losing signal the appliance must be rebooted 2 Ensure any dongles or signal conversions between the display appliance and the display monitor s support this feature 3 Try disabling Lock Displays pressing Apply and then re applying the Lock Displays toggle switch with a second Apply Q At the bot...

Страница 22: ...Video Wall Controller Series Manual ...

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