Troubleshooting table
Page EN-22
Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if you
can correct the malfunction.
WARNING
Risk of electric shock in case of improper repair!
■
Never try to repair a defective or suspected defective appliance yourself. You can
put your own and future users’ lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
■
If the supply cord is damaged, it must be replaced by the manufacturer, its service
agent or similarly qualifi ed persons in order to avoid a hazard.
Problem
Possible cause
Solutions, tips, explanations
Compressor is off. No electricity to socket.
Check the socket with another appliance.
Check the fuse.
Mains plug is loose.
Check the tightness of the mains plug.
Temperature controller (1) is
set to “OFF”.
Turn the thermostat control to a higher
cooling position (see page EN-11).
Desired temperature has
been reached.
Further cooling not required. When
the inside temperature increases, the
compressor automatically switches on
again.
Appliance cools
too quickly.
The temperature
controller (1) is set too high.
Select a lower setting (see “Setting the
temperature” on page EN-11).
The appliance
does not cool
sufficiently.
The temperature
controller (1) is set too low.
Select a higher setting (see “Setting the
temperature” on page EN-11).
Door not tightly closed or
door seal is not completely
tight.
See “Checking and cleaning the door seal’
on page EN-15.
The appliance is near a heat
source.
Place insulation plate between the
appliances or change location.
Food has been stored warm. Only store cooled foods.
Too many goods frozen.
Observe the maximum freezing capacity
(see your appliance’s type plate).
Ambient temperature too low
or too high.
Adjust ambient temperature (see “Intended
use” on page EN-4).
Compressor seems
defective.
Adjust the temperature controller to “MAX”.
Please contact our Service department
(see page EN-24) if the compressor does
not switch on within one hour.
