Our Service Centre
Page GB-31
Advice, order and complaint
Please contact your mail order company’s
customer service centre if
– the delivery is incomplete,
– the appliance is damaged during trans-
port,
– you have questions about your appliance,
– a malfunction cannot be rectified using
the troubleshooting table,
– you would like to order further accesso-
ries.
In order for us to help you quickly, please tell us:
Name of appliance
Model
Colour
Order number
Fridge-freezer
HKGK18860A3NFSS
stainless
steel
772 097
HKGK18860A3NFW
white
348 444
HKGK18860A3NFBK
black
771 158
HKGK18860A3NFR
red
360 250
Our Service Centre
Repairs and spare parts
Customers in Germany
– Please contact our technical service:
Telephone 0 18 06 18 05 00
(landline 20 cents/call, mobile max 60
cents/call)
Customers in Austria
– Please contact your mail order company’s
customer service centre or product advice
centre.
Please note:
You are responsible for the condition of the appliance and its proper use in the household. If you
call out for customer service due to an operating error, you will incur charges, even during the
guarantee/warranty period. Damage resulting from non-compliance with this manual unfortunate-
ly cannot be recognised.