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Cause

Possible remedy

Issue: custom molds/domes falling out of ear

Poorly fitting custom 

molds/domes

Consult your hearing care 

professional

Custom molds/domes 

not inserted properly

See “Putting your hearing 

aids on your ears.” Remove 

and reinsert carefully

Issue: low volume on landline telephone

Telephone not 

positioned properly

Move telephone receiver 

around ear for clearer signal 

Hearing aids require 

adjustment

Consult your hearing care 

professional

For any problems not listed in the guide, contact your 

hearing care professional. 

Warning to hearing aid dispensers 

(to comply with the U.S. Food and Drug 

Administration (FDA) regulations) 

A hearing aid dispenser should advise a prospective hearing aid 

user to consult promptly with a licensed physician (preferably 

an ear specialist) before dispensing a hearing aid if the hearing 

aid dispenser determines through inquiry, actual observation, 

or review of any other available information concerning the 

prospective user, that the prospective user has any of the 

following conditions: (i) Visible congenital or traumatic deformity 

of the ear. (ii) History of active drainage from the ear within the 

previous 90 days. (iii) History of sudden or rapidly progressive 

hearing loss within the previous 90 days. (iv) Acute or chronic 

dizziness. (v) Unilateral hearing loss of sudden or recent onset 

within the previous 90 days. (vi) Audiometric air-bone gap 

equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 

Hz, and 2,000 Hz. (vii) Visible evidence of significant cerumen 

accumulation or a foreign body in the ear canal. (viii) Pain or 

discomfort in the ear. 

Important notice for prospective hearing aid users 

Good health practice requires that a person with a hearing loss 

have a medical evaluation by a licensed physician (preferably 

a physician who specializes in diseases of the ear) before 

purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear 

are often referred to as otolaryngologists, otologists or 

otorhinolaryngologists. The purpose of medical evaluation is to 

assure that all medically treatable conditions that may affect hearing 

are identified and treated before the hearing aid is purchased.  

Содержание flow+ S312

Страница 1: ...flow receiver in canal RIC hearing aid guide ...

Страница 2: ...lephone __________________________________ Model _____________________________________ Serial number _______________________________ Battery size 312 Warranty ___________________________________ Program 1 is for _____________________________ Program 2 is for _____________________________ Program 3 is for _____________________________ Program 4 is for _____________________________ Date of purchase ...

Страница 3: ...ur hearing aids 26 Assistive listening devices 30 Troubleshooting guide 31 Warning to hearing aid dispensers to comply with the U S Food and Drug Administration FDA regulations 35 Information and explanation of symbols 37 Compliance information 40 Your feedback 42 Additional notes 43 Table of contents Quick reference 2 beeps every 30 minutes Changing batteries Push button switching programs volume...

Страница 4: ...ing 4 Battery door on off close the door to turn on your hearing aids open the door all the way to turn off your hearing aid or to change the battery 5 Dome holds the speaker unit in place in your ear canal 6 Retention piece helps prevent the dome and speaker unit from moving out of the ear canal 7 Speaker unit amplifies the sound and sends it directly into the ear canal 8 Custom mold holds the he...

Страница 5: ...urning sensation in or around your ears inform your hearing care professional and contact your physician In the unlikely case that any parts remain in the ear canals after the removal of the hearing aids contact a physician immediately Special medical or dental examination including radiation described below may adversely affect the correct functioning of your hearing aids Remove and keep them out...

Страница 6: ...ossible sound quality in every listening situation However communication devices such as digital mobile phones can create interference a buzzing sound in hearing aids If you experience interference from a mobile phone being used close by you can minimize this interference in a number of ways Switch your hearing aids to another program turn your head in a different direction or locate the mobile ph...

Страница 7: ...le phone and hearing aids may not be compatible According to the ANSI C63 19 standard ANSI C63 19 2011 American National Standard Methods of Measurement of Compatibility Between Wireless Communications Devices and Hearing Aids the compatibility of particular hearing aids and a mobile phone can be predicted by adding the rating for the hearing aid immunity to the rating for the mobile phone emissio...

Страница 8: ...temporary relief of tinnitus Tinnitus masker warnings The tinnitus masker is a broadband sound generator It provides a means of sound enrichment therapy that can be used as part of a personalized tinnitus management program to provide temporary relief from tinnitus The underlying principle of sound enrichment is to provide supplementary noise stimulation which can help defocus your attention from ...

Страница 9: ...u should use the tinnitus masker The tinnitus masker should never be used at uncomfortable levels Important information The tinnitus masker generates sounds that are used as part of your personalized temporary tinnitus management program to provide relief from tinnitus It should always be used as prescribed by a hearing care professional who is familiar with the diagnosis and treatment of tinnitus...

Страница 10: ...should lie flush against your head and not stick out 3 If there is a retention piece place it in your ear so it rests at the bottom of the opening of your ear canal 2 3 1 Hearing aids with custom molds 1 Hold the custom mold between your thumb and index finger The opening should be pointing in towards your ear canal with the hearing aid resting above your ear 2 Carefully insert the custom mold int...

Страница 11: ...or 1 2 Battery information Low battery warning Two long beeps indicate the hearing aid battery is low After the low battery warning sounds may not be as clear This is normal and can be fixed by changing the batteries If you can t hear the low battery warning your hearing care professional can change its pitch or loudness If you prefer it can be turned off entirely Your hearing aids are designed to...

Страница 12: ...ery door This will ensure that the battery door closes properly If the battery is inserted incorrectly the hearing aids will not turn on 4 Close the battery door 1 2 3 4 Caring for batteries Alwaysdiscard batteriesin a safe and environmentallyfriendlyway To prolong batterylife remember to turn your hearing aidsoffwhen notin use especially whenasleep Remove the batteriesand keepthe battery door ope...

Страница 13: ...n is a program control each time you push the button you will move to a new hearing aid program Your hearing aids beep to indicate which program you are in Program setting Beeps Program 1 e g AutoMic 1 beep Program 2 e g speech in noise 2 beeps Program 3 e g telephone 3 beeps Program 4 e g music 4 beeps Wireless synchronization if enabled Opposite ear beeps the same as side being adjusted Please s...

Страница 14: ...s will beep Volume setting Beeps Suggested volume level 1 beep Turning volume up short beep Turning volume down short beep Maximum volume level 2 beeps Minimum volume level 2 beeps Program volume control push button If your hearing care professional has configured one hearing aid to be a program control and the other hearing aid to be a volume control Pushthebuttononyour right left hearingaidtoacc...

Страница 15: ...ps Pushthebuttontostep throughyourtinnitus maskervolumelevels As you change the level your hearing aids will beep Wireless synchronization If wireless synchronization is enabled when you change the volume or program settings on one hearing aid the other one changes as well For example if your push button is configured as a program control and wireless synchronization is enabled when you push the b...

Страница 16: ...mpttodrytheminanovenormicrowave Do notadjustanycontrols Openthebattery doors immediately removethebatteriesand allow yourhearingaidstodrynaturallyfor 24hours Protectyourhearingaidsfromexcessiveheat hairdryer vehiclegloveboxordashboard Ensureyoudonottwistorsqueezethewires when yourhearingaidsareplacedintheir case Regularuseofadehumidifier suchasa CleanDrykit canhelppreventcorrosionand prolongthelif...

Страница 17: ...use alcohol to clean your hearing aids earmolds or domes Do not use sharp tools to dislodge ear wax Sticking household items into your hearing aids or custom molds can seriously damage them Cleaning your custom molds and domes Clean the domes and molds on the outside daily with a damp cloth Avoid getting any water in and around the speaker units and custom molds The wires speakers domes or custom ...

Страница 18: ...patible with your hearing aids Please contact your hearing care professional for more information on loop systems Cause Possible remedy Issue no sound Not turned on Turn on Low dead battery Replace battery Poor battery contact Consult your hearing care professional Battery upside down Insert battery according to battery symbol inside battery door Custom molds domes blocked with ear wax Clean custo...

Страница 19: ...nd Low battery Replace battery Dirty battery contact Consult your hearing care professional Cause Possible remedy Issue two long beeps Low battery Replace battery Issue whistling Custom molds domes not inserted properly See Putting your hearing aids on your ears Remove and reinsert carefully Hand clothing near ear Move hand clothing away from ear Poorly fitting custom molds domes Consult your hear...

Страница 20: ...t the prospective user has any of the following conditions i Visible congenital or traumatic deformity of the ear ii History of active drainage from the ear within the previous 90 days iii History of sudden or rapidly progressive hearing loss within the previous 90 days iv Acute or chronic dizziness v Unilateral hearing loss of sudden or recent onset within the previous 90 days vi Audiometric air ...

Страница 21: ...uch a waiver is not in your best health interest and its use is strongly discouraged Children with hearing loss In addition to seeing a physician for a medical evaluation a child with a hearing loss should be directed to an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child An audiologist is q...

Страница 22: ...pper Limit 106kPA The symbol with the crossed out garbage bin is to make you aware that this device may not be thrown away as normal household waste Please dispose of old or unused devices at waste disposal sites intended for electronic waste or give your device to your hearing care professional for disposal Proper disposal protects the environment and health The Bluetooth word markand logos are r...

Страница 23: ...nterference received including interference that may cause undesirable operation Notice 2 Changes or modifications made to this device not expressly approved bySonova AG may void the FCC authorization to operate this device Notice 3 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and ICES 003 of Industry Canada These...

Страница 24: ...________________________________ _________________________________________ _________________________________________ _________________________________________ Additional notes ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ____...

Страница 25: ......

Страница 26: ...Sonova AG Laubisrütistrasse 28 CH 8712 Stäfa Switzerland www hansaton com And importer for European Union Sonova Deutschland GmbH Max Eyth Str 20 70736 Fellbach Oeffingen Germany ...

Страница 27: ...Distributor 2020 01 029 6398 02 2020 Sonova AG All rights reserved 7 6 1 3 3 8 9 3 8 2 4 8 8 ...

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