Hansa C13 O&M Manual - OM-007 Revision L 28/06/2021
© Hansa Chippers 2020
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Incidental expenses incurred in the warranty claim. For example: additional expenses such as those for towing,
communications, hotel and meals, incurred due to breakdown of the product at a remote location. Any expense related
to personal injury and/or property damage, (exclusive of the product itself). Compensation for loss of time, commercial
losses or rental costs of a substitute product during the period of adjustment.
•
Any damage which results from unavoidable natural disasters, fire, collision, theft, etc.
•
Any normal wear or deterioration, such as that of sliding or rotating parts caused under normal operating conditions. For
example: Normal wear pivot points, rod ends and bearings.
•
Any damage resulting from exposure of the product to soot and smoke, medicines and chemical agents, sea water, sea
breeze, salt or other environmental phenomena.
Limitations
•
HANSA reserves the right to modify, alter and improve any product without incurring any obligation to replace any product
previously sold with such modification.
•
In no event shall HANSA’s liability exceed the purchase price of the product.
•
Equipment and accessories not of HANSA’s manufacture (such as
engine, battery and tires) are warranted only to the
extent of the original manufacturer’s warranty and subject to their allowance to HANSA only if found to be defective by
such manufacturer.
•
HANSA reserves the right to supply remanufactured parts as it deems appropriate.
HANSA Product Warranty Period
HANSA CHIPPERS
DOMESTIC
COMMERCIAL
(EXCLUDING HIRE)
COMMERCIAL (HIRE)
Non-Registered
12 months
12 months
3 months
Extended Warranty
36 months (Conditional)*
36 months (Conditional)*
N/A
Each of the warranty periods stated above commence from the date on which you purchased your HANSA product.
*Conditional Warranty:
This is a HANSA extended warranty period for products that are:
•
Purchased from an authorised HANSA Dealer.
•
Registered at the time of sale through the Hansa Chippers website: www.hansaproducts.com/registration
•
Serviced by a HANSA Dealer in accordance with the Hansa service schedule using genuine HANSA parts.
•
Extended Warranty is limited to 36 months or 1000 hours, whichever occurs first.
•
Meeting all other warranty requirements.
Warranty periods vary depending on whether the purchaser is: (i) a domestic (i.e. non-commercial) customer; (ii) commercial
customer (excluding plant/equipment hire businesses); or (iii) a commercial customer in the business of plant/equipment hire.
General
1.
Your rights:
a.
HANSA will recognise any implied rights and remedies that are available to you at law in the applicable territory and that
cannot be excluded by HANSA.
b.
In New Zealand, Hansa Products Ltd will recognise your statutory rights under the Consumers Guarantee Act 1993 (provided
that you are a consumer for the purposes of that Act).
c.
In Australia, this warranty is given by Hansa Products Pty Ltd. This warranty is provided in addition to other rights and
remedies you have under law - our HANSA products come with guarantees that cannot be excluded under the Australian
Consumer Laws.
2.
If any provision of this warranty document is held by any competent authority to be invalid or unenforceable in whole or in
part, the validity of the other provisions of this warranty document and the remainder of the provisions in question will not be
affected.
3.
The English language version of this warranty document prevails over any translated version/s of its terms.
4.
This warranty document is governed by the laws of New Zealand. The parties submit to the exclusive jurisdiction of the New
Zealand Courts.
Contact Details
New Zealand:
Rest of World:
Hansa Products Limited
PO Box 10323, Te Rapa
for a current list of our authorised dealers
