15
Service Information
Cleaning Recommendation for Hansgrohe Products
Modern sanitary tapware, kitchen mixers and showers consist of very different materials to comply with the needs of the market with regard to
design and functionality.
To avoid damage and reclamations, it is necessary to consider certain criteria when cleaning.
Cleaning Materials for Mixers and Showers
Acids are necessary ingredients of cleaning materials for removing lime, however please pay attention to the following points when cleaning
mixers and showers:
· Only use cleaning material which is explicitly provided for this type of application, such as Hansgrohe’s Decalcifying Agent
(A)
, which is available through the specialist
sanitary trade.
· Never use cleaning materials, which contain hydrochloric, formic or acetic acid, as they cause considerable damage.
· Phosphoric acid is also restricted as it can cause damage.
· Never mix any cleaning material with another.
· Never use cleaning materials or appliances with an abrasive effect, such as unsuitable cleaning powders, sponge pads or micro fibre cloths.
Cleaning Instructions for Mixers and Showers
Please follow the cleaning material manufacturer’s instructions. In addition pay attention to the following points:
· Clean the mixers and showers as and when required
· The cleaning dosage and time the cleaner needs to take effect should be adjusted according to the product and the cleaner should not be left longer than necessary.
· Regular cleaning can prevent calcification.
· When using spray cleaner, spray first into a cloth or sponge never directly onto the sanitary tapware, as drops could enter openings and gaps and cause damage.
· After cleaning rinse thoroughly with clean water to remove any cleaner residue.
Important
Residues of liquid soaps, shampoos and shower foams can also cause damage, so rinse with clean water after using.
If the surface is already damaged, the effect of cleaning materials will cause further damage.
Damage caused by improper treatment will not be covered by our guarantee.
Lifetime Limited Consumer Warranty
Hansgrohe products are manufactured and tested to the highest quality standards. Hansgrohe, Inc. warrants to the original consumer that its products will be free from
defects of workmanship and materials for as long as the original consumer owns the home in which the products are installed.
Accessories or parts of products manufactured by others are warranted only for the period and to the extent of the original manufacturer’s warranty. This warranty
applies only to products purchased for consumer use. Products purchased for commercial, industrial or business use are covered under a separate five-year warranty.
This warranty does not cover installation or any other labor charges associated with the repair or reinstallation of Hansgrohe products. This express warranty does not
apply to products that have been damaged due to misuse, abuse, negligence, accident, faulty installation, use of abrasive or caustic cleaners, poor maintenance
practices or use in any manner contrary to the written instructions provided. Hansgrohe, Inc. will repair or replace, at its option, free of charge during the warranty
period, any part which proves to be defective in material and/or workmanship under normal installation, use, service and maintenance.
If Hansgrohe, Inc. is unable to provide a replacement and repair is not practical or cannot be made in a timely manner, Hansgrohe, Inc. will refund the purchase price
in exchange for return of the product. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY TO THE PURCHASER FOR THE BREACH OF ANY WARRANTIES OR
NEGLIGENCE BY HANSGROHE, INC. For assistance, simply notify your Hansgrohe dealer or write to: Customer Service, Hansgrohe, Inc., 1490 Bluegrass Lakes Pkwy
Alpharetta, GA 30004. Include the original receipt with a description of problem, model number and your name and address. Hansgrohe may at its option, require
you to send the defective part of the product prepaid for inspection prior to replacement.
This warranty is limited to the above; and this warranty and any warranties implied by state law, including the implied warranty of merchantability apply only to products
purchased after March 1, 1996. This warranty gives you specific legal rights; you may also have other rights which vary from state to state. Unless otherwise contrary
to state law governing the purchase, Hansgrohe, Inc. liability will not exceed the contract price for the product claimed to be defective or unsuitable and is applicable
only to products purchased through Hansgrohe, Inc. and installed in the United States or Canada.
rubit
®
Quiclean
Cleaning the hand and
head shower
With "Rubit
®"
, the manual
cleaning function, lime can
be removed from the spray
former by simple rubbing.
Cleaning the hand-
shower
Hand shower with
"Quiclean", the cleaning
function against lime.
When changing the jet
types, small cleaning pins
remove calcification.
90900000
20 mm
A
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