Appendix 1 -Hannspree warranty conditions
HANNSPREE LIMITED WARRANTY COVERAGE
Hannspree Europe GmbH, (hereinafter referred to as "Hannspree") or its Authorised Agent, warrants that the products supplied are free from
defective material and workmanship (other than those parts excluded below) during the warranty period. If a product proves to be defective in
material or workmanship during the warranty period, Hannspree will, repair or replace the product with a similar product. Replacement product
or parts may include refurbished or remanufactured parts or components. During the period of this limited warranty, both labour and parts (other
than those excluded below) will be covered.
The warranty period starts from the date of the original purchase. The purchase receipt or other proof of purchase must be provided to claim the
warranty services. Customers will be charged a service fee for the services rendered if such documentation is not available.
This limited warranty ONLY COVERS failures due to defects in materials or workmanship.
Hannspree only provides services during normal business hours and only under reasonably safe conditions and circumstances. Hannspree will
not provide service if environmental conditions are deemed unsafe.
If the number of blind-spots or light-spots found on any display is less than the number guaranteed by manufacture, Hannspree Europe GmbH
has the right to refuse to provide service or demand charges from the customer for any service costs.
All the rights of the warranty are neither transferable nor refundable.
Hannspree Limited Warranty Terms and Conditions are valid for European Union and EFTA (Switzerland, Liechtenstein, Norway, Iceland)
only.
The contents of this warranty policy may alter without prior notice.
WARRANTY
Hannspree products are covered by a 2 years Warranty from the date of the original purchase of the product.
HannsG products are covered by a 3 years Warranty from the date of the original purchase of the product.
EXCLUSIONS AND LIMITATIONS
This limited warranty DOES NOT COVER consumables, such as batteries, bulbs, etc. All other parts are covered by this warranty.
This limited warranty DOES NOT COVER normal wear and tear or cosmetic damage; damages that occur in shipment; failures caused by
products not supplied by Hannspree; failures that result from accidents, misuse, abuse, neglect, mishandling, alteration, faulty or improper
installation, operation and maintenance, repair or attempted repair by anyone not authorized by Hannspree, or use in violation of instructions
furnished by the manufacturer, setup adjustments, power surges, modification, or commercial use, rental use of the product, service by anyone
other than the warrantor; or damage that is attributable to acts of God, such as flood, storm or lightning.
The above warranties do not extend to units of which the serial numbers or other identification labels have been removed, altered, damaged,
defaced, or rendered illegible.
Neither this warranty nor any other warranty, express or implied, including any implied warranty of merchantability or fitness for a particular
purpose shall extend beyond the warranty period. no responsibility is assumed by Hannspree europe GmbH. for any indirect, special, incidental,
or consequential damages, including, but not limited to, damages or injuries resulting from the use or inability to use the product.
Hannspree shall not be liable for damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use
of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationship, or other
commercial loss, even if advised of the possibility of such damages. the liability of Hannspree is limited to the cost of the repair and/or
replacement of the product.
this warranty is in lieu of all warranties expressed or implied and no representative or person is authorised to assume for us liability in
connection with the sale of our tv. Hannspree reserves the right to amend any of these terms and conditions without notification.
some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitations or exclusions may not apply to you. this warranty does not affect your statutory rights as
a consumer in any way.
Appendix 2 -Return Instructions
The warranty on your product is return to base (RTB); you will need to send the unit to us at the below address, once it is received we will
repair the unit and return it free of charge. Since you are arranging the transportation to us we cannot be responsible for any damage that occurs
due to packaging or transportation, this is the responsibility of the sender.
We recommend using a service with a signed for delivery option (ideally a courier due to insurances), however a recorded and signed for
delivery via Royal Mail would be sufficient. Please note that proof of postage is not proof of delivery and will not be accepted in the event the
unit does not reach us. We will require a copy of the recipients signature.
Please send your unit to:
Hannspree Customer Services
C/O RepairTech
HAN ‘Reference’
Unit 4B Westfield Road
Kineton Industrial Estate
Southam
Warwickshire
CV47 0JH
This service should take an average of 7 working days from the date we receive the unit
For further details, please feel free to call us on 01926 818209
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