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Troubleshooting 

Q:  Nothing happens when I attempt to turn the television on. What should I do? 

A:   Ensure the power cord is inserted securely in the television’s power socket. If you are 

powering from the remote please ensure that the batteries in the remote control are 
properly charged.   

 

Q:   There is no image on screen after the power is turned on. What should I do? 

A:    Check if the source cables are properly connected. Refer to “Getting Started” section of 

your television user’s manual for how to connect a device to your television. 

 

Q:   There is an image on the screen but no sound after the power is turned on. What should 

I do? 

A:   Ensure that you have not accidentally pressed the mute button and that the volume is at 

a sufficient level. Make sure the audio cable is connected securely. 

 

Q: The picture quality is poor and there is ghosting or static. What should I do? 

A:  Make sure the cable is tightly secured at both the wall outlet and the unit to prevent 

picture noise caused by a weak signal. Picture noise may also result from external 
interference (e.g. passing motor vehicles, high frequency machines, fluorescent lighting, 
hair dryers, etc.). You may need to move the location of your signal cable or antenna 
away from possible sources of interference. 

 

Q: The picture is blurry, too bright (or dark), the images are overlapping or volume is 

unbalanced. What should I do? 

A: Using the remote control or the front panel to access the On-Screen Display (OSD) 

menu system, enter the “MAIN MENU” and adjust the appropriate settings.   

 

Q:   The remote control does not function properly. What should I do? 

A:   Ensure that the batteries in the remote control are new, installed correctly, and replace 

as needed. 

 

Should you have any further problems after conducting the above troubleshooting, please 
contact our Customer Service Agents. 

 

 
 
 
 

Содержание LT09-10U1-000

Страница 1: ...Hannspree Product Series Warranty and Service Manual R...

Страница 2: ...MAE 001033 For Australian resident Phone 1 300 HANNSPREE 1 300 426677 For New Zealand resident Phone 0 800 HANNSPREE 0 800 426677...

Страница 3: ...you may register by visiting us online at http auservice hannspree net for Australian resident http nzservice hannspree net for New Zealand resident M M D D Y Y Name Where did you hear about Hannspre...

Страница 4: ...Affix Stamp Here no Seal Here HANNSPREE INC Customer Service Center _______________________ _______________________...

Страница 5: ......

Страница 6: ...tion Product Purchase Date Please place the serial number sticker here M M D D Y Y Name of Store _______________________________________ Address ____________________________________________ __________...

Страница 7: ...inform you of important information or updates regarding your product The information you provide will be used for our records only and will not be distributed to other agencies To register this or an...

Страница 8: ...riod of thirty 30 days from shipment or through the end of the original warranty period whichever is longer All parts replaced within the warranty period belong to the Warrantor This limited warranty...

Страница 9: ...f which the serial numbers have been removed altered defaced or rendered illegible NEITHER THIS WARRANTY NOR ANY OTHER WARRANTY EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF...

Страница 10: ...the customer Other services as defined in this manual will be performed at the customer s expense IT IS RECOMMENDED THAT YOU KEEP YOUR ORIGINAL BOX AND PACKAGING MATERIALS FOR CONVENIENCE IN THE UNLIK...

Страница 11: ...ithin the warranty period outlined in this manual Should your Han 1 300 HANNSPREE 1 300 426677 for Australian resident M Q How do I clean the screen Disconnect the power before cleaning Wipe the scree...

Страница 12: ...are covered by the limited warranty and in obtaining the necessary repairs Q My product may need repairs Where can I take it A Please contact our Customer Service Center Our Customer Service Agents wi...

Страница 13: ...ity is poor and there is ghosting or static What should I do A Make sure the cable is tightly secured at both the wall outlet and the unit to prevent picture noise caused by a weak signal Picture nois...

Страница 14: ...ur choice of methods below We will be pleased to help you 1 Hannspree Customer Service Hotline 0 800 HANNSPREE 0 800 426677 for New Zealand resident 2 Web site y 1 300 HANNSPREE 1 300 426677 for Austr...

Страница 15: ...ber on a tag similar to the picture below The tag is located either on the rear or the underside of your TV Product Number Product Serial Number Eleven or Twelve Digit Number Sixteen Digit Number N107...

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