6. Trouble shooting
If the induction cooker does not function properly, please check the below table, if the
problem
can’t be solved please consult the service center and do not try to throw off the unit
by yourself.
EVENT
REASONS
Unit plugged in and no beep “ON”
sound. Indicator lights off when
pressing the ON/OFF button.
Improper connection between the plug and the outlet.
Damage of switch, outlet fuse, or cord.
No heating. Beeping sound and
cooling fan functional
Improper cookware used. The cookware bottom is an
unsuitable material or diameter is incorrect; the
cookware is not placed in the proper position.
Heating suddenly stops during
operation
Food already reached the temperature which was
pre
-
set.
Time is over.
Vents are blocked.
The surrounding temperature is too high or the cooker
itself has overheated.
Safety shut
-
off has been triggered and the program can
be re
-
started again in several minutes.
E1 display on app
Heating sensor overheated, consult the service center.
E2 display on app
IGBT overheated, consult the service center.
E3 display on app
Voltage too low, unplug the unit and try again.
E4 display on app
Voltage too high, unplug the unit and try again.
E5 display on app
The WIFI module failed to connect successfully for
more than 15 seconds
、
E6 display on app
Improper cookware or no cookware on.
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