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What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original
purchaser that the product purchased (the “Product”) will be
free from defects in materials and workmanship at the date
of purchase.
What is not Covered
This warranty is not transferable and does not cover (i)
cosmetic damage, (ii) damage due to acts of God, accident,
misuse, abuse, negligence, commercial use, or due to
improper use, installation, operation or maintenance, (iii)
modification of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized
service center, (v) Product not purchased from an authorized
Horizon dealer, or (vi) Product not compliant with applicable
technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON
MAKES NO OTHER WARRANTY OR REPRESENTATION, AND
HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES
OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT
WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
purchaser’s remedy
Horizon’s sole obligation and purchaser’s sole and exclusive
remedy shall be that Horizon will, at its option, either (i)
service, or (ii) replace, any Product determined by Horizon
to be defective. Horizon reserves the right to inspect any
and all Product(s) involved in a warranty claim. Service
or replacement decisions are at the sole discretion of
Horizon. Proof of purchase is required for all warranty
claims. SERVICE OR REPLACEMENT AS PROVIDED UNDER
THIS WARRANTY IS THE PURCHASER’S SOLE AND EXCLUSIVE
REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT,
INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF
PROFITS OR PRODUCTION OR COMMERCIAL LOSS IN ANY
WAY, REGARDLESS OF WHETHER SUCH CLAIM IS BASED IN
CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Further, in no event shall the liability of Horizon exceed the
individual price of the Product on which liability is asserted.
As Horizon has no control over use, setup, final assembly,
modification or misuse, no liability shall be assumed nor
accepted for any resulting damage or injury. By the act
of use, setup or assembly, the user accepts all resulting
liability. If you as the purchaser or user are not prepared to
accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in
new and unused condition to the place of purchase.
law
These terms are governed by Illinois law (without regard to
conflict of law principals). This warranty gives you specific
legal rights, and you may also have other rights which vary
from state to state. Horizon reserves the right to change or
modify this warranty at any time without notice.
Warranty sErviCEs
questions, assistance, and services
Your local hobby store and/or place of purchase cannot
provide warranty support or service. Once assembly, setup
or use of the Product has been started, you must contact
your local distributor or Horizon directly. This will enable
Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions
or assistance, please visit our website at www.horizonhobby.
com, submit a Product Support Inquiry, or call 877.504.0233
toll free to speak to a Product Support representative.
inspection or services
If this Product needs to be inspected or serviced and is
compliant in the country you live and use the Product in,
please use the Horizon Online Service Request submission
process found on our website or call Horizon to obtain a
Return Merchandise Authorization (RMA) number. Pack
the Product securely using a shipping carton. Please note
that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and
insurance for lost or damaged parcels, as Horizon is not
responsible for merchandise until it arrives and is accepted
at our facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-center_
render-service-center. If you do not have internet access,
please contact Horizon Product Support to obtain a RMA
number along with instructions for submitting your product
for service. When calling Horizon, you will be asked to provide
your complete name, street address, email address and
phone number where you can be reached during business
hours. When sending product into Horizon, please include
your RMA number, a list of the included items, and a brief
summary of the problem. A copy of your original sales
receipt must be included for warranty consideration. Be sure
your name, address, and RMA number are clearly written on
the outside of the shipping carton.
notice: do not ship Lipo batteries to horizon. if you
have any issue with a Lipo battery, please contact the
appropriate horizon product Support office.
warranty requirements
for warranty consideration, you must include your
original sales receipt verifying the proof-of-purchase
date.
Provided warranty conditions have been met, your
Product will be serviced or replaced free of charge. Service or
replacement decisions are at the sole discretion of Horizon.
non-Warranty service
Should your service not be covered by warranty, service
will be completed and payment will be required without
notification or estimate of the expense unless the expense
exceeds 50% of the retail purchase cost.
By submitting
the item for service you are agreeing to payment of the
service without notification. Service estimates are available
upon request. You must include this request with your item
submitted for service. Non-warranty service estimates will
be billed a minimum of ½ hour of labor. In addition you will
be billed for return freight. Horizon accepts money orders
and cashier’s checks, as well as Visa, MasterCard, American
Express, and Discover cards. By submitting any item to
Horizon for service, you are agreeing to Horizon’s Terms and
Conditions found on our website http://www.horizonhobby.
com/content/_service-center_render-service-center.
attention: horizon service is limited to product
compliant in the country of use and ownership. if
received, a non-compliant product will not be serviced.
further, the sender will be responsible for arranging
return shipment of the un-serviced product, through
a carrier of the sender’s choice and at the sender’s
expense. horizon will hold non-compliant product for a
period of 60 days from notification, after which it will be
discarded.
liMitEd Warranty
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