Handler PT-10 FSS, Руководство пользователя

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Warranty Policy
A) Standard Warranty:
Chandler Equipment Company warrants that equipment manufactured by Chandler Equipment
Company, under normal conditions of use and service, shall be free from material defects due to faulty
manufacturing for the period listed below.
a.
Poultry Litter Spreaders and Conveyors – Six (6) Months
b. Fertilizer and Lime Pull Type Spreader – Six (6) Months
c. Fertilizer Tenders (Trailer or Truck Mounted) – Six (6) Months
d. Fertilizer and Lime Chassis Mounted Spreaders – One (1) Year
This warranty period is from the date of delivery to the original owner .
(Warranty period is on equipment built after July 1, 2012)
B) Warranty Approval:
a. Any and All warranty claims must be approved in writing by Chandler Equipment Company prior to
any work being done.
b. ANY WORK DONE WITHOUT PRIOR WRITTEN APPROVAL WILL NOT BE
COVERED UNDER WARRANTY AND THE CUSTOMER / DEALER WILL BE
RESPONSIBLE FOR ALL COST.
C) Warranty Claim Forms: (Dealer Only)
a. Warranty claim form / forms will be supplied to Dealer upon request.
b. Warranty claim forms are available in 2 part paper form or in an electronic format.
c. All warranty claims must include serial number, date of purchase, customer name and date of sale to
original owner. (See attached warranty claim instructions for guidelines on filling out warranty claim
form)
d. Improperly filed or misleading information on warranty claims shall result in warranty claim being
denied.
e. ALL WARRANTY CALIMS MUST BE FAXED TO (770) 535-1265.
D) Labor and Repair Cost: (Dealers Only)
a. Labor for any repairs must be approved prior to any work being done.
b. Labor rate (per hour) will be determined by Chandler Equipment Company, See Chandler Labor
Rate List.
c. Also Chandler Equipment Company retains the right to adjust any and all warranty claims.
E) Dealer Responsibility:
a. Dealer shall be first line in all communications with the customer.
b. Dealer shall also maintain good and open communications between the customer and Chandler
Equipment in order to resolve warranty issues.