C1000
- User Guide (636155)
Rev: 04 Nov 2019
Page: 25
Fault
Recommended Solution
The airline tubing that connects the
hand control to the lift has become
disengaged.
Refer to the section of this manual titled “
Attaching the airline tube to the lift
”.
If this does not correct the problem then contact your local authorized dealer immediately so
that the lift can be checked to ensure proper continued operation.
The hand control buttons do not op-
erate according to their designations
(e.g. the UP button initiates a traverse
movement).
The airline tubing has not been connected correctly. Refer to the section of this manual titled
“
Attaching the airline and hand control to the lift
”. If this does not correct
the problem then contact your local authorized dealer immediately so that the lift can be
checked to ensure proper continued operation.
The carry bar of the lift does not op-
erate up or down even when the air-
line has been properly connected.
The indicator light on the control panel located on the underside of the lift should be GREEN.
Press the ON button or UP/DOWN arrow buttons or any coloured button on the hand control.
This should activate the lift and the indicator light turn GREEN.
If the lift still does not function, then the batteries may be low and require charging. Refer to
the section of this manual titled “
Charging the lift”
. Charge the lift for at least one hour
and then try to raise/lower the carry bar.
If the
emergency lowering
has been used then the UP and DOWN functions will not op-
erate. DO NOT use the lift. Contact your local authorized dealer immediately so that the lift
can be checked to ensure proper continued operation.
The GREEN light on the underside
of the lift is ON and the lift does not
operate in the DOWN direction.
There is a built-in slack tape detector in the lift. This may be sensitive. Apply weight to the
carry bar while pressing the DOWN button. If this corrects the problem temporarily but not
permanently then contact your local authorized dealer so that the lift can be checked to en-
sure proper continued operation.
The red indicator light on the under-
side lift turns RED and/or a loud
alarm sound is heard when an indi-
vidual is raised.
The batteries are low and require charging. Refer to the section of this manual titled
“
Charging the lift”
. Charge the lift for at least one hour and then try to raise/lower the
carry bar.
If this does not correct the problem then contact your local authorized dealer immediately so
that the lift can be checked to ensure proper continued operation.
One side of the lift tape (strap) is
starting to fray after continued use.
Check to be sure that the lift is always directly above the individual being lifted, especially
with motorized traversing lifts. Refer to the section titled “
Basics in transferring an
individual
” for correct lift positioning. If fraying still continues then contact your local
authorized dealer immediately so that the lift can be checked to ensure proper continued oper-
ation.
The lift does not pass through a track
component such as a turntable or
gate.
Refer to the “Owners Manual” for the specific piece of equipment in question. If the recom-
mended solution does not correct the problem then contact your local authorized dealer im-
mediately so that the lift can be checked to ensure proper continued operation.
No Power.
Ensure the Emergency Lowering tab has not come out. If it has, simply press the tab back
into the lift.
Lift not Moving Down after RTC is
mistakenly activated without carry
bar.
Climb up and pull the strap downwards by holding QRS Hook and press “DOWN” button on
hand control, once strap length is convenient re-attach the appropriate carry bar , lift should
start functioning normally , if problem persists contact your local authorized dealer immedi-
ately so that the lift can be checked to ensure proper continued operation.
Trouble Shooting
Should problems arise with the use of the lift review the following chart. Find the fault and complete the rec-
ommended solution. If the fault is not found and/or the solution does not correct the problem contact your local
Handicare authorized dealer for service immediately.