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HAMPTONBAY.COM
Please contact 1-855-HD-HAMPTON for further assistance.
Warranty
THIS IS A RESIDENTIAL WARRANTY AND DOES NOT APPLY FOR
COMMERCIAL USE.
2 YEAR LIMITED WARRANTY
WHAT IS COVERED
Residential use of this furniture is warranted for a two (2) year limited warranty period for the frame construction. The
warranty is valid from the date of purchase and applies only to the original purchaser. If your Hampton Bay outdoor
furniture fails structurally during normal use (other than damage as a result of dropping or breaking a cast part) within two
(2) year of purchase, the manufacturer will repair or replace the frame at its discretion with the same or similar product if
the original product is discontinued, at no charge. Cushions are warranted for a one (1) year period against seams
separating or tearing. Fabric is covered under a two (2) year limited warranty. The finish is warranted against peeling,
cracking or blistering for a period of one (1) year provided the product has not been scratched or abraded. Scratches and
chips resulting from normal wear and tear are not covered. Straps and/or wicker weave are warranted for a period of one
(1) year against separation or tearing. Fading of the finish, straps and/or wicker weave resulting from exposure to
elements is not covered. Stains as a result of chemical spills and certain food items are not covered.
WHAT IS NOT COVERED
We do not compensate the individual or outside company for assembling or disassembling the product. The following are
expressly excluded from warranty coverage: failure caused by unreasonable or abusive use; furniture that was sold as
clearance items, display models, or items purchased in “as is” condition; freight damage; furniture damaged by acts of
nature, vandalism, fire, abuse, lack of proper care and maintenance, or improper assembly; normal fading of straps and
fabric; discoloration of frame or fabric from exposure to elements, oils, spills, fluids or chemicals; table top breakage;
hardware corrosion or rusting; buckling or splitting of tubing resulting from exposure to water and freezing temperatures;
glass table tops; purchased or replacement parts; and plastics. Also excluded from warranty coverage is lost time of use
and/or money, inconvenience, travel, packaging, or any other consequential or incidental damages. In no event shall the
manufacturer’s responsibility exceed the value of the replacement product. Warranty is to the original purchaser when
items are purchased from one of our authorized retailers, and is not transferable. All warranty claims must be submitted
with a dated register receipt within the warranty period. Should replacement of the warranted item be unavailable, the
manufacturer reserves the right to substitute items of its choice similar in style, color and quality. For quality control
purposes and verification, we reserve the right to request photographs of the damaged item(s). The terms of this warranty
are subject to change without notice. Shipping and handling charges are all times the responsibility to the claimant.
Contact the Customer Service Team at 1-800-841-1350 or visit www. Hamptonbay.com.
