8
Troubleshooting
Problem
Possible Cause
Solution
The doorbell does
not sound.
Ƒ
The batteries are not
installed correctly.
Ƒ
Make sure the batteries are installed according to the
diagram inside the doorbell extender.
Ƒ
The batteries are dead.
Ƒ
Check the charge of the doorbell extender batteries and
replace if necessary.
Ƒ
The doorbell is not
receiving power.
Ƒ
Make sure the plug-in doorbell has power.
Ƒ
The doorbell extender
and doorbell are not
synced.
Ƒ
Sync the doorbell extender and doorbell:
Ƒ
Remove the doorbell extender cover.
Ƒ
Press and hold the button on the doorbell until the
doorbell sounds “Beep-Beep”.
Ƒ
Press the button on the inside of the doorbell ex-
tender within 30 seconds. The doorbell will sound a
“Beep-Beep” tone to indicate the doorbell extender
is synced.
Ƒ
Press the button inside the doorbell extender again
to activate the doorbell and ensure the doorbell
extender and doorbell are synced.
