27
TROUBLESHOOTING
Irregular flame
pattern flame
does not run
the full length
of burner
No gas flow
Exchange, refill or replace LP gas tank
Flame is yellow
or orange
New burner may have residual
manufacturing oils
Burn outdoor fire table for 15 minutes and reinspect
Spider webs or insect nest in
burner/venturi tube
Clean burner/venturi tube
Poor alignment of valve to
burner/venturi tube
Ensure burner/venturi tube is properly engaged with valve
Flashback (fire
in venturi/
burner tube(s))
Burner and/or burner/
venturi tube is blocked
Clean burner and/or burner/venturi tube
Flame goes out
High or gusting winds
Do not use outdoor fire table in high winds
Low on LP gas
Exchange, refill or replace LP gas tank
Excess flow valve tripped
Refer to “Sudden drop in gas flow or reduced flame height”
Flame seems to lose
heat when burning in
cold weather —
temperature below
50°F (10°C)
Ice has built up on the outside of
the LP gas tank because the
vapourization process is too slow
1. Turn off per “Turning Off” section
2. Replace with a spare LP gas tank
3. Reconnect LP gas tank per “Installing LP Gas Tank” section
4. Follow “Checking for Leaks” section
5. Light outdoor fire table per “Lighting” section
Sudden drop
in gas flow or
reduced flame
height
Out of gas
Overfilling prevention device
may have been activated
Exchange, refill or replace LP gas tank
1. Turn
control knob
to “OFF”
2. Wait 30 seconds and light outdoor fire table per “Lighting” section
3. If flames are still too low, reset the overfilling prevention device:
a. Turn
control knob
to “OFF”
b. Turn LP gas tank valve to “CLOSED”
c. Disconnect regulator
d. Turn
control knob
to “ON”
e. Wait one minute
f. Turn
control knob
to “OFF”
g. Reconnect regulator and leak check connections, being
careful not to fully open valve
h. Light outdoor fire table per “Lighting” section
HOMEDEPT.CA
Please contact 1-855-HD-HAMPTON for further assistance.
