For Windows 2000/XP
1. I am having trouble using Multi-write over wireless connection. What
do you recommend?
Try a wired connection and compare how it works. If you are using wireless
with other computers, we recommend enabling the hard-wired computer
first, then the wireless computer.
When using wireless, we also recommend 802.11g. When using 802.11b,
we highly recommend hardwiring your computer when doing large file trans-
fers because of the low bandwidth associated with 802.11b.
2. How should I format NetDisk?
We recommend formatting NetDisk via NDAS (Ethernet) mode. If using
NetDisk as a USB device only, then it is OK to format via USB.
3. How do I disconnect NetDisk?
We always recommend using the Disable option from your NetDisk
Administrator Tool if connected via NDAS (Ethernet). You can use the
"Unplug or Eject Hardware" icon in your System Tray to stop the NetDisk
before disconnecting (this applies to either USB or NDAS mode).
4. When I try to write to NetDisk I get a "write protected" error and can-
not write to the disk.
The permissions scheme may need to be reset. Try disabling the NetDisk on
all machines first, then re-enable them one by one. If that doesn't help, try
rebooting the machines and power cycling NetDisk.
5. When I try to write to NetDisk, I get the following error message:
"NetDisk is being used by non-compatible software on another PC. You
can use read-access only for now." What does this mean?
This means that there is another computer on the network that has a differ-
ent version of the NetDisk software installed. All machines must have the
same exact version of our software. Please make sure that all computers
have the same exact version of NetDisk software installed. For instance,
3.02 is different from 3.03.
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