
13
Troubleshooting
PROBLEM
PROBABLE CAUSE/SOLUTION
My vacuum sealer shut
off and won’t turn on
again.
•
The thermal overload protector may have been activated. In this case, allow the vacuum sealer to cool
by opening the vacuum lid for approximately 20 minutes. Be sure to leave the vacuum lid open between
vaccum sealing.
The sealing bar melts
through the bag.
•
The vacuum sealer is only intended to be used with vacuum-sealing bags. Only heat-seal bags should be used.
DO NOT USE PLASTIC HOUSEHOLD BAGS with the vacuum sealer.
•
Check the condition of the seal bar tape strips. Replace if needed.
•
Open lid and allow the sealing bar to cool for 5–10 minutes. Always leave the lid open between bags, and
allow at least 20 seconds between cycles.
The bag seal pulls apart.
•
The seal of the bag may be incomplete. If the seal has a crease in it, or if a liquid or powder has been trapped
between the layers of the bag, the layers may not have been welded together properly. Cut off the seal and
wipe the inside of the bag clean. Then, try to vacuum-seal the bag again. When sealing a moist or
powdery food, insert a paper towel into the bag above the food before vacuum-packaging. The paper
towel will prevent moisture from interfering with the seal.
The vacuum pump
starts, but no air is
being removed from
the heat-seal bag.
•
Be sure you are either pushing down throughout the vacuum-sealing process or using the storage locks.
•
For best results, use Hamilton Beach heat-seal bags.
•
Be sure the bag is inserted properly. The open end of the bag should be centered within the vacuum chamber.
Be sure not to cover the vacuum ports.
•
The bag may have a leak. If there is a leak in the bag, air will be pulled into the bag from the outside. Check for
tears or punctures. If you are using a bag that was made from a roll of material, double-check that the end of
the bag is sealed.
Storage locks will not
engage.
•
Be sure to push down firmly on both corners while attempting to engage latches.
Lid will not open.
•
Press down on front lid corners to release.
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