8
Troubleshooting Guide
Problem . . .
Solution . . .
Blender fails to start or
stops while it is running
and cannot be restarted
• Check to see if unit is securely plugged into an electric outlet.
• Check to see if the fuse for the electric outlet has blown or if a
circuit breaker has tripped.
Ingredients will not mix
properly
• Check to see if enough liquid has been added to the ingredients. Mixture
should be fluid and free-running at all times.
• Solid pieces are too large. Pieces should not exceed 25 mm (1
″
) cubes.
• Container is too full. Do not fill past highest graduation marking.
• Cutter unit blades are not sharp or are damaged. Inspect container and
cutter assembly daily. Replace container and cutter assembly at least
every 12 months or sooner if cutter assembly appears worn or damaged.
See “Maintenance”.
• Check to see if cutter assembly is installed properly. See “Maintenance”.
Cutter Assembly Replacement
To be performed by qualified service
personnel only
WARNING:
Cutter blades are sharp; to reduce the
risk of personal injury, use caution
when handling.
1. Remove the set screw (1) from the collar
(2) using a 2mm allen key.
2. Remove the collar to access the cutter
assembly (3).
3. Replace the cutter assembly and
reassemble parts as shown, making sure
the gasket (4) is in place.
4. Reinstall set screw and tighten until collar
is secure. Do not overtighten.
Container
4
3
2
1
Caring for the Blender
Maintenance
Unplug the blender and remove the container from the base, and then inspect the container
and cutter unit assembly for wear, nicks, and broken or loose blades. Replace if necessary. If
the blades are loose, discontinue use immediately and replace the blades. Do not attempt to
repair or tighten the cutter assembly. See “Replacement Parts” below.
Unplug the blender, and then inspect the power cord insulation and power plug for cracks.
Refer to “Requesting Assistance or Service” for repair or replacement.
Replace the container and cutter assembly at least once a year.
See “Replacement Parts” on page 9.
Inspect the blender and its various parts and replace as follows:
Daily
Weekly
Yearly
A-1G91300 ENv01 11/7/01 2:31 PM Page 8