WARRANTY TERMS & COND LIFETIME WARRANTY
WARRANTY TERMS & COND LIFETIME WARRANTY
WARRANTY TERMS & COND LIFETIME WARRANTY
WARRANTY TERMS & COND LIFETIME WARRANTY
WARRANTY TERMS & COND LIFETIME WARRANTY
1.
Registration must be completed within 30 days of installation. Failure to return within 30 days will invalidate your warranty. Registration
if effected by returning the enclosed registration card to the commercial center of Halstead Glen Dimplex at 5 Spartan Close, Tachbrook Park,
Leamington Spa, CV34 6RR. Proof of postage should be obtained.
2.
The Benchmark document must be completed by installer/householder at the time of installation and must be presented to our engineer at
subsequent visits.
3.
The boiler must be serviced annually, at the householders expenses in accordance with manufacturer’s instructions, and this service must
be booked through Halstead Glen-Dimplex by calling 0844 371 1111.
4.
The service must be carried out by a Halstead approved central heating engineer. Any work carried out by a non-Halstead approved engineer
will invalidate this warranty.
5.
Appropriate system cleaning (e.g. power flush) and the correct use of additives must be carried out at the time of installation. Failure to
cleanse the system will invalidate this warranty. Evidence of cleansing should be presented to our engineer upon request.
6.
Based on a typical boiler lifespan, Halstead deem the life of a boiler to be 10 years from the date of installation. At the end of 10 years, the
owner can choose to continue to use the boiler (un-warranted), or Halstead will offer to install a replacement at a preferential price.
7.
This warranty applies only to manufacturing problems with the boiler; damage caused through misuse, incorrect operation, foreign bodies
in the heating system, system faults and failures are not covered.
8.
This warranty applies only if the boiler is installed and used in accordance with the manufacturer’s instructions, in normal domestic
applications.
9.
Providing all the above Terms and Conditions are met, this warranty covers functional parts and labour. Functional parts are detailed in the
attached appendix, together with specific exclusions.
10. Halstead Glen Dimplex offer the opportunity for a system audit and commissioning check within 30 days of registration. This is chargeable
at the same rate as an annual service and if taken up then the first annual service will be provided free of charge. Failure to take up this offer
may invalidate the full warranty which will revert to a standard 1 year warranty
11. Failure to meet any of the above Terms and Conditions will invalidate this warranty.
APPENDIX
APPENDIX
APPENDIX
APPENDIX
APPENDIX
Problem attributable to failure of:
Problem attributable to failure of:
Problem attributable to failure of:
Problem attributable to failure of:
Problem attributable to failure of:
Exclusions
Exclusions
Exclusions
Exclusions
Exclusions
Main heat exchanger
Premature corrosion caused by pollutants and chemicals in the gas and air
Fan
Problems caused by pollutants or incorrect wiring (e.g by installer), failure caused
by water spillages
Gas Valve
Problems caused by pollutants and chemicals in the air and gas
Pump
Problems attributable to dry-firing, limescale and magnetite
PCB
Failure attributable to incorrect wiring (e.g. by installer), failure caused by water spillages
Any part of hydroblock
Problems attributable to incorrect components positioning (e.g by installer)
Electrodes
Premature corrosion caused by pollutants and chemicals in the gas and air
cod. 20005715 - ed. 1 - 10/08
0694
0694BS1376
TECHNICAL SERVICES, TRAINING AND MARKETING
Halstead Boilers Limited, 5 Titan Business Centre, Spartan Close, Tachbrook Park, Leamington Spa,
Warwickshire CV34 6RR - Telephone: 0844 371 1111 Fax: 01926 834888
MANUFACTURING, ACCOUNTS AND SALES
Halstead Boilers Limited, 20/22 First Avenue, Bluebridge Industrial Estate, Halstead, Essex C09 2EX
Telephone: 0844 371 1111 Fax: 01787 474588
Part of the Glen Dimplex Group
Email:[email protected] or [email protected] or [email protected]
Website:www.halsteadboilers.co.uk
Halstead Boilers is continuously improving its products and may therefore change specifications without prior notice.
The statutory rights of the consumer are not affected.08/07
SER
SER
SER
SER
SERV
VV
V
VIC
IC
IC
IC
ICE HEL
E HEL
E HEL
E HEL
E HELPLINE & TR
PLINE & TR
PLINE & TR
PLINE & TR
PLINE & TRAINING: 0844 371 1111
AINING: 0844 371 1111
AINING: 0844 371 1111
AINING: 0844 371 1111
AINING: 0844 371 1111
