
18 Returning a system.
Before returning a system to Halo, please ensure that the following preparatory steps are followed. If the system is
being returned due to an internal computer fault, then it is recognised that some of the following steps will not be
possible.
•
The system is cleaned.
•
The IP settings for the RJ45-X connection are set to the default:
IP Address
192.168.0.1
Subnet mask
255.255.255.0
Default gateway
192.168.0.1
•
The Remote access software that the system came with is able to run at startup.
•
Any passwords needed to access the system are either removed or are sent to Halo prior to sending
the system.
•
The system is packed in the same way that it was received. The
reference. The legs need to be adjusted to the correct height for travel.
•
The system’s UPS box will not be needed.