12
Trouble shooting answer to question
(If there's breakdown, please pull off the power plug before checking) The following
phenomena are not breakdowns sometimes. Please confirm again before sending it to
repair. If there are real breakdowns, please come to the special maintenance department
or after-sale service department of our company. Do not repair it by yourself.
Common phenomena
The water faucet leaks.
There's abnormal sound
inside the machine.
The top lid is not closed
Is there metal material inside
the washing machine?
Are the laundries slanting in
spinning?
Is the machine slanting?
Is the jointer of the water inlet
hose is loose or twisted
awry?
Close the top lid
Fasten the jointer properly.
Re-order the laundries. Close the
top lid.
Phenomena
The reason
How to settle
No water filling
Insert the plug firmly
Turn on the tap
Press Power On/Off and
Start/Pause
There is still water after
draining for 8 minutes(the
indicator light of soak, wash,
rinse, spin flashing).
In rinsing, spinning, the
machine stops running.
(The indicator light flashing)
Is the drain hose blocked by
foreign material?
Clean the foreign material .
Open and close the top lid once.
It does not do water inlet or
the speed is slow ( the water
level is not reached after 30
minutes. The wash rinse is
flashing).
Is the water faucet open ?
Is the water inlet valve blocked?
Clean the water inlet valve .
Open and close the top lid once.
Open the water faucet.
Open and close the top lid once.
Is the hydraulic pressure too low?.
Please use the machine after the
hydraulic pressure reached to the
rating.
the machine
does not act
No washing
No spinning
Is there power failure?
Is the power plug loose?
Does the water reaches the preset level?
Is the power plug loose?
Is the top lid closed?
Are the laundries Distributed
evenly?
Use it when the power is on.
Insert the power plug tightly.
Fill water to the preset level.
Distribute the laundries evenly.
Insert the power plug tightly.
Close the top lid
Level the machine properly.
The spinning is intermittent when it starts.
Balance the laundries to avoid slanting.
Phenomena Explanation
Select the
SPIN
program, but it doesn't work.
The program is setting the drain time. Some time is needed
before it starts spinning.
There may be some water flowing out of the drain hose in the first
use of the machine.
It is the water remained in the factory inspection of performance.
Fasten the buttons and zipper
If plug is inserted firmly?
If tap is turned on ?
If Power On and
Start/Pause is pressed?