14
49-55107
TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
Problem
Possible Cause
What To Do
Dishes and flatware
not clean
Main filter or fine filter is
clogged
See the
Care and Cleaning
section.
Low inlet water temperature
Make sure inlet water temperature is correct (see the
USING THE DISHWASHER
section). Turn on the
hot water faucet nearest the dishwasher, let run until
the water temperature stops rising. Then start the
dishwasher and turn off the faucet. This ensures the
entering water is hot.
Water pressure is
temporarily low
Turn on a faucet. Is water coming out more slowly than
usual? If so, wait until pressure is normal before using
your dishwasher.
Air gap or disposer is
clogged
Clean the air gap or flush the disposer.
No high drain loop
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Installation Instructions.
Improper rack loading
Make sure large dishware does not block the detergent
dispenser or the wash arms. See the
Loading
section.
Poor performing detergent
Use a highly rated detergent.
Spots and filming
on glasses and
flatware
Extremely hard water
Use rinse agents to prevent spots and prevent new film
build-up.
If water is extremely hard, a softener may be required.
Low inlet water temperature
Make sure water temperature is at least 120°F (49°C).
Overloading or improper
loading of the dishwasher
Load dishwasher as shown in the
Loading
section.
Old or damp powder
detergent
Make sure detergent is fresh.
Rinse agent dispenser
empty
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Too little or low performing
detergent
Make sure you use the proper amount of highly rated
detergent.
Cloudiness on
glassware
Combination of soft water
and too much detergent
This is called etching and is permanent. To prevent this
from happening, use less detergent if you have soft
water. Wash glassware in the shortest cycle that will get
it clean.
Low performing phosphate-
free detergent
See
A white film on glassware, dishware and the
interior
in this
TROUBLESHOOTING
section.
Water temperature entering
the dishwasher exceeds
150°F (66°C)
This could be etching. Lower the water heater
temperature.
Suds in the tub
Wrong detergent
Use only automatic dishwasher detergents to avoid
sudsing.
Rinse agent was spilled
Always wipe up rinse agent spills immediately.
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