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ENGLISH
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Detergent left in
dispenser cups
Dishes or utensils are
blocking the detergent cup
Reposition the dishes, so the water from the lower spray arm
can flush the detergent cup. See the
Loading
section.
Reposition the tall utensils or heavy silverware that may be
keeping the dispenser cup door from opening. See the
Loading
section.
Black or gray marks
on dishes
Aluminum utensils have
rubbed against dishes
Remove marks with a mild, abrasive cleaner.
Dishes don’t dry
Door not opened immediately
after Clean light came on
For proper drying, the dishwasher door must be opened
immediately after the
Clean
light comes on.
Low inlet water temperature
Make sure inlet water temperature is at least 120°F.
Use
Wash Temp Boost
.
Select a higher cycle, such as
Heavy
.
Rinse agent dispenser is
empty
Check the rinse agent dispenser and fill as required.
Control panel
responded to inputs
but dishwasher never
filled with water
Door may not be completely
closed
Make sure the door is firmly closed.
Water valve may be turned off
Make sure water valve (usually located under the sink) is turned
on.
Stained tub interior
An overall yellow or brown
film can be caused by iron
deposits in water
A special filter in the water supply line is the only way to correct
this problem. Contact a water softener company.
White film on inside surface—
hard water minerals
We recommend
Finish
®
Jet-Dry
®
Rinse Aid
to help prevent hard
water mineral deposits from forming.
Run dishwasher with citric acid to remove mineral deposits.
Citric acid (Part number: WD35X151) can be ordered
through Haier Appliances Parts. See back cover for ordering
information. Alternatively, purchase
Finish
®
Dishwasher
Cleaner
and follow the directions on the label.
Dishwasher won’t run
Fuse is blown or circuit
breaker is tripped
Replace fuse or reset circuit breaker. Remove any other
appliances from the circuit.
Power is turned off
In some installations, the power to the dishwasher is provided
through a wall switch, often located next to the disposer
switch. Make sure it is on.
Control panel is locked
Unlock control panel. See the
Getting started
section.
Reboot your control
Turn off power to the dishwasher (at circuit breaker or wall
switch) for 30 seconds, then turn back on.
Control panel lights
go off when you’re
setting controls
Time too long between
touching of selected pads
Each pad must be touched within 30 seconds of the others. To
relight, touch any pad again or open the door and unlock.
Water standing in the
bottom of the tub
Air gap is clogged
Clean the air gap. See the
CARE AND CLEANING
section.
High drain loop or air gap not
installed
Refer to the Installation Instructions for proper drain line
installation.
Water won’t pump
out of the tub
Drain is clogged
If you have an air gap, clean it. See the
CARE AND CLEANING
section.
If the dishwasher drains into a disposer, run disposer clear.
Check to see if your kitchen sink is draining well. If not, you may
need a plumber.
