18
Trouble-shooting answer to question
Common phenomena
Phenomena
The reason
How to settle
The digitron displays EL.
The laundry exceed rated volume
of “Air Dry” program
Set laundry within range of rated
The drainage cannot work,
or is too slow. The digitron
displays E1.
Is the drain hose put down?
Is the drain hose blocked?
Put down the drain hose. Open
and close the top lid once.
Clean the foreign material. Open
and close the top Lid Once.
It stops running in midway.
The digitron displays E2.
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The safety switch acts, and
the spinning cannot work. The
digitron displays E3.
Are the laundries put slantingly?
Is the machine slanting?
Reorder the laundries. Close the top lid.
The machine will start running after 10
seconds of being placed horizontally.
The water lling does not
work, the digital displays E4.
Is the water tap opened, or is there
water supply failure?
Is the water inlet valve blocked?
Is the water pressure too low?
Open the water tap. Open and
close the top lid once.
Clean the water inlet valve. Open
and close the top lid once.
Use after the water pressure is normal.
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service department.
The machine
does not act
Not wash
Is there power failure?
Is the power plug inserted tightly?
Is the water level reached preset
position?
Please use it when there’s power
supply.
Insert the power plug tightly.
Fill water to the preset position.
Not spin
Is the power plug inserted tightly?
Is the top lid closed reliably?
Are the laundries set at?
Insert the power plug tightly.
Close the top lid.
Set the laundries at.
The water faucet leaks
Is the jointer screw of the water
inlet hose is loose or twisted awry?
Fasten the jointer screw properly.
There’s abnormal sound
inside the machine
Is the machine slanting?
Are the laundries put slantingly in
spinning?
Are there any foreign materials?
Adjust the machine to be even
Reorder the laundries and close
the top lid.
Remove the foreign materials.
The water tap leaks
Is the screw of the jointer of water
inlet hose loose or awry?
Fasten the screw of the jointer
properly.
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water after 48 seconds.
Push the SPIN button to select SPIN, but
it doesn’t work.
The program is setting the drain time. Some time
is needed before it starts spinning.
The pulsator pauses during water inlet in wash
and rinse.
It is to avoid splashing during water inlet.
There may be some water owing out of the
When the power plug is inserted, computer
board indicator is switched on, and the machine
starts working.
drain hose in the rst use of the machine.
It is the water remained in the factory inspection of
performance.
It is the special resume function. In the case of power
failure or the power plug is loose during washing, the
machine can save the running program, and resume
the program after the power supply is recovered. You
do not need to set the program again
(If there’s breakdown, please pull off the power plug before checking) The following
phenomena are not breakdowns sometimes.Please conrm again before sending it to
repair. If there are real breakdowns, please come to the special maintenance department
or after-sale service department of our company. Do not repair it by yourself.
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