9-Troubleshooting
GB
26
Problem
Cause
Solution
Unsatisfactory
washing result.
•
Degree of pollution does not agree
with selected programme.
•
Detergent quantitiy was not suf-
ficient.
•
Maximum load has been exceeded.
•
Laundry was unevenly distributed
in the drum.
•
Select an other programme.
•
Choose the detergent acc.to
the degree of pollution and acc.
to manufacturer specifications.
•
Reduce loading.
•
Loose the laundry.
Washing powder
residues are on the
laundry.
•
Insoluble particles of detergent can
remain as white spots on the laun-
dry.
•
Perform extra rinse.
•
Try to brush the points from the
dry laundry.
•
Choose an other detergent.
Laundry has grey
patches.
•
Caused by fats such as oils, creams
or ointments
•
Pretreat the laundry with a spe-
cial cleaner.
Note: Foam formation
If too much foam is inspected during spin cycle, motor stops and drain pump will be ac-
tivated for 90 seconds. If that elimination of foam fails up to 3 times, programme ends
without spinning.
Should the error messages reappear even after the taken measures, switch off the appli
-
ance, disconnect the power supply and contact the customer service.
9.4 In case of power failure
The current programme and its setting will be saved.
When power supply is restored operation will be re-
sumed.
If a power failure cuts an operating wash programme
door opening is mechanically blocked. To get out any
laundry water level should not be seen in the glassy
porthole of the door. - Danger of burns! Water level
has to be lowered as described in “Pump filter“. Not till
then pull lever (A) beneath service flap (Fig. 9-1) until
door is unlocked by a gentle click. Afterwards refix all
parts.
9-1
