12
TEMPERATURE AND MOISTURE
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator or
freezer is too
warm
Temperature control is not set low
enough.
Adjust the compartment to a colder setting; allow 24 hours
for the temperature to adjust.
Doors opened frequently or left open.
Keep door closed / Check that a package is not preventing
door from closing.
Warm food added recently.
Allow time for food and refrigerator to cool.
The space between the back of the
refrigerator and the wall is too close.
Allow 4” (10 cm) space between the back of the refrigerator
and the wall.
Items against back of compartments are
blocking proper airflow.
Store items only inside the trim of the glass shelves; don’t
place items against sides of the compartments or directly in
front of any vents.
Refrigerator or
freezer is too cold
Temperature control is set too low.
Adjust temperature in the compartment to the next warmer
setting; allow 24 hours to adjust.
Moisture on
exterior/interior
of refrigerator
High humidity
This is normal. Condensation on the rear wall of the
refrigerator compartment is due to the use of Fresh Food
Cold Wall technology. See “Parts and Features.”
Doors opened frequently or left open.
Keep door closed. Check that a package is not preventing
door from closing.
Open container of water in refrigerator
Cover or seal container
Frost or ice
crystals on frozen
food
Freezer door left open or opened
frequently.
Check that a package is not preventing the door from closing
completely. Limit door openings.
Items blocking freezer air vents and
preventing proper air flow.
Move items away from rear wall.
Food freezing in
refrigerator
Food placed too close to the air vent.
Move items away from back and top of the refrigerator.
Temperature control set too cold.
Adjust the temperature to a lower number (less cold) setting.
FOR MORE HELP, VISIT HAIERAMERICA.COM OR CALL THE CONSUMER HELP LINE AT
1-877-337-3639.
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