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42

Maintenance and Troubleshooting

6.2.2 Measurement troubleshooting

6.2.3 O

2

 zero calibration troubleshooting

6.2.4 High level calibration troubleshooting

Symptom

Possible solution

Display appears to be frozen - no active cursor

Check measurement mode (continuous or sample)

Display appears to be frozen out of range

When “Out of Range”, measurement interval is 60 seconds

Degassing in flow meter

Adjust flow rate to between 150 and 200 mL/min
Verify that the filter (if using) is not blocked

Measurement spiking

Ensure all tubing is tightly and correctly connected to the sample inlet and 
outlet connections
Remove any residual air bubbles from the sample line by turning the sample 
inlet/outlet valve to the 

PURGE

 position for 5 seconds

Response time too long 

Use tubes supplied with 3100 instrument (low O

2

 permeable material)

Check flow rate and connections
Prior to package sampling, purge the piercer with N

2

 gas

Perform the 

monthly

 cleaning procedure as described in 

Maintenance 

schedule on page 39

Channel out

Change LDO spot
Contact Hach service

Silver bead does not move freely in the sample

Perform the 

monthly

 cleaning procedure as described in 

Maintenance 

schedule on page 39

Symptom

Possible solution

Signal not in range - calibration value very 
different from last calibration value

Open sample flow adjustment valve completely
Calibration gas has too much oxygen, use quality 50 N

2

 or CO

2

 bottle 

Oxygen leaks between reference bottle and 3100. Can be checked by 
increasing gas flow rate and checking partial pressure (mbar) decrease

Stability not reached - signal not stable

Wait for stability and check N

2

 gas flow rate

Presence of liquid on LDO membrane. Check presence of liquid in flow 
meter and if so, dry by injecting 20 mL of EtOH then 5 minutes of N

2

 gas

Symptom

Possible solution

Signal not in range - calibration value very 
different from last calibration value

Check your theoretical sample O

2

 content and reference configuration

If gas bottle calibration, completely open the sample flow adjustment valve 
to avoid gas overpressure in 3100, hence wrong O

2

 concentration 

Stability not reached - signal not stable

Wait for stability and check reference gas or liquid flow rate
Presence of liquid on LDO membrane. Check presence of liquid in flow 
meter and if so, dry by injecting 20 mL of EtOH then 5 minutes of N

2

 gas

Содержание Lange ORBISPHERE 3100

Страница 1: ...DOC024 52 93051 ORBISPHERE Model 3100 Portable Analyzer USER MANUAL 09 2019 Edition 10...

Страница 2: ......

Страница 3: ...USB connection 16 3 8 Connecting sample lines 17 3 9 PC software installation 18 3 9 1 Create new user table 19 3 9 2 Create new measurement configuration table 20 3 9 3 Transfer files to the instrume...

Страница 4: ...files 36 5 7 Service instrument 37 5 8 Service O2 channel 37 Section 6 Maintenance and Troubleshooting 39 6 1 Maintenance 39 6 1 1 Maintenance schedule 39 6 1 2 Instrument batteries 39 6 1 3 Oxygen s...

Страница 5: ...pplication or misuse of this product including without limitation direct incidental and consequential damages and disclaims such damages to the full extent permitted under applicable law The user is s...

Страница 6: ...ry resulting in a potential fire hazard from a battery rupture and electrolyte leakage and Reduced battery life expectancy Immediately discontinue use of the instrument if while using or charging the...

Страница 7: ...tempt to dismantle the rechargeable battery pack If you feel it needs to be replaced please contact your local Hach representative for assistance Used or end of life battery packs must be disposed of...

Страница 8: ...n noted on the product identifies a risk of chemical harm and indicates that only individuals qualified and trained to work with chemicals should handle chemicals or perform maintenance on chemical de...

Страница 9: ...g conditions Ambient temperature 5 to 45 C 23 to 113 F Relative humidity 0 to 95 non condensing for temperatures less than 30 C 86 F 0 to 70 non condensing for temperatures from 30 to 45 C 86 to 113 F...

Страница 10: ...8 Specifications 2 2 Instrument dimensions Figure 1 3100 instrument dimensions mm 152 190 200 266 170 180...

Страница 11: ...f oxygen The oxygen concentration can be calculated by measuring the decay time of the fluorescence intensity The higher the oxygen concentration is the shorter the decay time will be By modulating th...

Страница 12: ...10 Specifications...

Страница 13: ...tely A thin protective film has been placed over the screen of the ORBISPHERE 3100 analyzer to protect it from damage during transportation For a clear view of the screen this film must be peeled off...

Страница 14: ...eading the next section in this manual entitled User Interface on page 23 4 Set the date and time of the instrument s internal clock as described in Basic settings on page 32 5 Install the 3100 PC sof...

Страница 15: ...rument 1 Tilt the instrument towards the rear to reveal two screws underneath No 1 that hold the instrument front panel in place 2 Using the cross screwdriver supplied in the tool kit unscrew and remo...

Страница 16: ...Instrument ON OFF switch 5 External power supply connection 3 RS232 connection 6 Card identification system option not yet available Figure 5 Right side view 1 Sample flow adjustment valve 2 Sample f...

Страница 17: ...econds until the screen display is dimmed The instrument will then perform closing down procedures Once the green indicator light is extinguished the instrument is OFF This is the RS 232 connection so...

Страница 18: ...onnection can be used to download measurement data and for real time monitoring of the measurements The data sent to the PC via this link is identical in format and content to that stored in the measu...

Страница 19: ...ugh to cause excessive movement of the plastic tubing 3 If the sample contains particles it is recommended to use a filter on the inlet tube to avoid any clogging of the sample flow The filter includi...

Страница 20: ...ry Orbisphere 3100 Installation Files PC Software on the USB drive Follow the on screen instructions and the software will be installed on your hard disk in a new directory C Program Files Hach Lange...

Страница 21: ...racter alphanumeric User Level User or Supervisor Password 4 character numeric for supervisor level only not required for user level Note Even if a password is set up at user level when logging onto t...

Страница 22: ...duct Description 32 character alphanumeric Measurement Mode Continuous or Sample Sample Type Select from a drop down list of valid entries O2 Low Level Activation Yes or No O2 Low Level Alarm If activ...

Страница 23: ...e is on the USB storage device press the Enter key to view a list of all the user tables and use the up down arrows to scroll through the list Press the Enter key to select When a table has been selec...

Страница 24: ...y turning the sample flow valve to the OFF position Refer to Figure 5 on page 14 3 10 3 Overnight or weekend storage When storing the instrument overnight or over a weekend run clean water through the...

Страница 25: ...y will be referred to as the Cancel key in this manual Display the main menu Select an option Validate the input and go on to the next step Note This key will be referred to as the Enter key in this m...

Страница 26: ...ppropriate message will be displayed The Cancel key can be pressed at any time during data entry to abort the process 4 3 User access Two access levels are available User basic measurement functions S...

Страница 27: ...every 5 seconds once the Start Stop measurements button is pressed Measurements are stopped if The timeout is exceeded 2 minutes The Start Stop measurements button is pressed The measurement is stable...

Страница 28: ...ss through it The measurement display is refreshed every 5 seconds 4 4 4 Graphical measurement display To access this display from the standard measurement display screen press the right arrow key on...

Страница 29: ...ted sample mode only Red bold An alarm has been activated Blue bold Normal measurement The graphical display is cleared and restarted after the following events At instrument startup After a change to...

Страница 30: ...press the Enter key to select it The selected configuration details will be displayed on screen above right Press the Enter key again to select this configuration and return to the measurement screen...

Страница 31: ...will be displayed The measurement value will be displayed as hyphens and will alternate with an Out of range message If the measurement is still out of range after 5 minutes of continuous measurements...

Страница 32: ...gs File measurement management Communication Miscellaneous 3 Calibration Barometer calibration O2 zero calibration O2 high level adjustment 4 Default measurement configuration settings Instrument sett...

Страница 33: ...ected the first of the sub option screens is displayed as illustrated below This screen allows you to select the working language of the instrument Choose the field to update from those available usin...

Страница 34: ...nt Management Storage mode Choose from a rolling buffer or store once Rolling buffer When the file is full the latest measurement set replaces the oldest one continuously first in first out Store once...

Страница 35: ...e upper box shows the current barometric pressure as measured by the instrument Using a precision certified barometer measure the barometric pressure in the location where the instrument is used If th...

Страница 36: ...gh the instrument for 5 minutes to stabilize the measurement 6 Scroll down to the Start Calibration window and press the Enter key to start the calibration 7 Wait until the Signal in range and Stabili...

Страница 37: ...on and press the Enter key to start the process You will need to restart the instrument before the new table takes effect Import Measurement Configuration Table This option allows you to import measur...

Страница 38: ...sub directories CalibrationReports and Screenshots Calibration reports O2CalibrationReport txt Screenshots View bmp The text files txt extension are in a readable format for your PC Most document edi...

Страница 39: ...ice timer option each time the instrument has been serviced This automatically sets the Last service date parameter to the current date The total uptime of the instrument is displayed at the bottom of...

Страница 40: ...38 Main Menu...

Страница 41: ...y 4 years The procedure is very simple and takes no more than a few minutes Before starting ensure you have the replacement flow chamber assembly as supplied with the maintenance kit part number DG332...

Страница 42: ...rument and discard 5 Replace the assembly with the new one from the maintenance kit Put the new assembly back in place in the instrument and secure with the holding screw A guide rod is in place to en...

Страница 43: ...t display on page 27 Ref amp 0 1 V seen in Diagnostic measurement display on page 27 T sample 25 C seen in Diagnostic measurement display on page 27 T pigtail 25 C seen in Service instrument on page 3...

Страница 44: ...oes not move freely in the sample Perform the monthly cleaning procedure as described in Maintenance schedule on page 39 Symptom Possible solution Signal not in range calibration value very different...

Страница 45: ...r plug and accessories DGK3100 MI200K Industrial kit includes 3100 instrument 4 mm Korean version US power plug and accessories DGK3100 MI2040 Industrial kit includes 3100 instrument 1 4 inch US power...

Страница 46: ...ng DG33320 3m of 1 4 inch inlet tubing DG33222 External power supply for 3100 DG33223 Power board battery pack for 3100 DG33224 Connectors protection flaps DG33225 Rubber feet for 3100 4x DG33226 Fron...

Страница 47: ...ders hach com www hach com HACH LANGE GMBH Willst tterstra e 11 D 40549 D sseldorf Germany Tel 49 0 2 11 52 88 320 Fax 49 0 2 11 52 88 210 info de hach com www de hach com HACH LANGE S rl 6 route de C...

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