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9705 - Diagnostics and Troubleshooting

65 of 82

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HIAC

Operator Manual

Diagnostics and Troubleshooting

6.1

Error Messages

When error messages occur, a pop-up window appears with the error message highlighted.

Any sound effects related to errors will be heard.

• Press

Silence Alarm

to stop the sound but keep the error message on the screen.

• Press

to close the error message pop-up window and view the

Diagnostics

tab.

Error messages are described in

Table 6-1

6.2

Troubleshooting Steps

Table 6-2

shows a list of symptoms, possible causes and solutions for various 9705 problems.

6.3

Diagnostics Screen

Table 6-1 :

Error Messages

Error Message

Cause

Solutions

Syringe door open

Occurs when the syringe door is ajar

Close syringe door

Communication error

Occurs when communications are lost

• Double-check all communications connec-

tions.

• Reboot the 9705.

Flow system error

Occurs when there is a problem with the flow

of sample through the 9705

• Double-check all communications connec-

tions.

• Reboot the 9705.

Table 6-2 :

9705 Symptoms and Solutions

Symptom

Possible Cause

Solution

Unit will not power up.

Unit may be disconnected from AC

power.

Check AC power connection.

Check fuses in AC power cord.

Replace faulty fuses.

Screen is dark.

Backlight timeout is in effect.

Tap touchscreen.
If tone sounds and screen still does not

light, contact technical support.

Fig 6-1 :

Diagnostics Icon

Содержание HIAC 9705

Страница 1: ...HIAC 9705 Liquid Particle Counting System Operator Manual...

Страница 2: ...9705 KSS March 2006 Edition 1 Operator Manual...

Страница 3: ...Changing the Language 24 3 3 Display Settings 25 3 4 Changing the Date and Time 26 3 5 Setting Particle Sizes 27 3 5 1 Adding a Size 27 3 5 2 Editing a Size 28 3 5 3 Deleting a Size 28 3 6 Setting Fl...

Страница 4: ...inting Results 58 4 6 1 Automatically Printing Results 58 4 6 2 Manually Printing Results 59 4 7 Operating with PharmSpec 59 5 Maintenance Procedures 5 1 Overview 61 5 2 Cleaning the 9705 61 5 3 Flush...

Страница 5: ...9705 Table of Contents 5 of 82 KSS March 2006 Edition 1 HIAC Operator Manual Appendix C Certifications C 1 Overview 75...

Страница 6: ...6 of 82 Table of Contents 9705 KSS March 2006 Edition 1 Operator Manual HIAC...

Страница 7: ...r by any means without the written permission of Hach Ultra Safety Conventions WARNING A warning is used to indicate a condition which if not met could cause serious personal injury and or death Do no...

Страница 8: ...any instrument covered under this warranty proves defective during this period Hach Ultra will at its option either repair the defective product without charge for parts and labor or provide an equiva...

Страница 9: ...TS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY HACH ULTRA ANALYTICS AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DA...

Страница 10: ...10 of 82 Manual Overview 9705 KSS March 2006 Edition 1 Operator Manual HIAC...

Страница 11: ...Product Overview The Model 9705 Liquid Particle Counting System combines proven technology and application knowledge in a compact syringe sampler This instrument precisely measures particles from smal...

Страница 12: ...he screen A button is an area of the touch screen that should be touched to invoke another screen or execute an action such as performing a sample run or clearing the buffer A field indicates an area...

Страница 13: ...tside of the carton for signs of damage dents tears etc that may have occurred during shipping and bring the damage to the attention of the shipper Save this carton for reshipping the 9705 Inspect the...

Страница 14: ...mmunications connections are complete 2 3 Fluid Connections 2 3 1 Connecting the Drain Line 1 Attach the drain line to the back of the unit 2 Be sure the connection is secure before powering on the un...

Страница 15: ...f the power cord to the male socket on the rear panel of the 9705 Plug the power cord into an appropriately rated AC line Attach the AC power cable supplied with the unit to the AC power socket Do not...

Страница 16: ...n the right of the 9705 upward to open it and gain access to the syringe cavity 3 Be certain that the syringe is of an appropriate size Remove the drive bolt from the syringe drive mechanism 4 Fasten...

Страница 17: ...tamper with the door interlock Do not attempt to operate the 9705 with the door open Note When changing syringe sizes adjust the 9705 s settings to make sure the syringe installed matches the syringe...

Страница 18: ...icon to invoke the Setup screen shown in Figure 2 6 10 From the Setup screen select the Syringe icon to invoke the Syringe Settings screen shown in Figure 2 7 11 Check that the syringe size listed ma...

Страница 19: ...h the Return icon to exit the Syringe Settings screen and return to the Setup screen then press Return again to return to the Main Screen 2 6 Loading Printer Paper The 9705 features an internal printe...

Страница 20: ...ter paper 1 Locate the printer on the left of the unit shown in Figure 2 8 2 Pull up the green handle in the center of the paper cover until a click is heard 3 Fold the door down and remove the cardbo...

Страница 21: ...r after a print command has been sent double check paper direction 2 7 Initial Power On Once the unit is powered on the screen appears like the one shown in Figure 2 9 Refer to Operating the 9705 on p...

Страница 22: ...22 of 82 Initialization 9705 KSS March 2006 Edition 1 Operator Manual HIAC...

Страница 23: ...The 9705 s functions are accessed via an icon bar shown in Figure 3 1 Many of the 9705 s settings are accessed via the Setup icon shown in Figure 3 1 Touching the Setup icon invokes the Setup screen s...

Страница 24: ...nge size Changing flow rate Changing the Syringe Size on page 49 Setting Flow Rate on page 28 Display Setting these parameters Count display Scaling Number of runs to display Display Settings on page...

Страница 25: ...om the dropdown menu 4 A warning message will appear to ask for confirmation that the language will change If the language selected is correct press OK 5 Press Return to save changes and exit 3 3 Disp...

Страница 26: ...e the System Settings screen shown in Figure 3 5 2 To change the date touch the Date field to invoke a keypad entry screen 3 Enter the current date by pressing the number keys in YYYY MM DD format Be...

Страница 27: ...izes icon to invoke the Size Settings screen shown in Figure 3 6 These functions are accessed through the icons on this tab Adding sizes Editing sizes Deleting sizes The minimum size that may be enter...

Страница 28: ...n microns to be measured up to two decimal places such as 1 55 5 Press Enter to save changes and close the Particle Size Entry screen 6 Press the Return icon to return to the main screen 3 5 3 Deletin...

Страница 29: ...ntry between 10 and 60 mL Touch OK to close this window and return to the Flow Rate Entry screen 4 Press Enter to save changes and return to the Syringe Settings screen 5 Press the Return icon to retu...

Страница 30: ...ght Timeout Entry screen This sets the amount of time in minutes the 9705 is inactive before the unit display goes dark to conserve screen life Note A setting of zero 0 will prevent the backlight from...

Страница 31: ...vailable choices are listed in Table 3 3 Fig 3 9 Sound Settings Screen Table 3 3 Sound Tab Field Descriptions Field Description Entries User Feedback Sound effect for any action taken by the user None...

Страница 32: ...vent needle is used to sample 5 30 mL bottles The longer vent needle is used to sample 50 125 mL bottles The vent needle must be removed to use the Large Volume Adapter LVA this process is described i...

Страница 33: ...Operator Manual 3 Carefully slide the removal tool over the longer needle 4 Seat the tabs of the removal tool into the slot of the needle screw and turn counterclockwise to remove the needle Fig 3 11...

Страница 34: ...2006 Edition 1 Operator Manual HIAC 5 Remove the needle from the bottle dock carefully slide it out of the tool and place it in the protective sleeve that it was originally supplied with Fig 3 13 Seat...

Страница 35: ...ting the Large Volume Adapter The 9705 can also be used with a Large Volume Adapter to sample from vessels greater than 125 mL Using the Large Volume Adapter LVA requires these steps 1 Remove the vent...

Страница 36: ...rator Manual HIAC 3 Carefully slide the removal tool over the long needle 4 Seat the tabs of the removal tool into the slot of the needle screw and turn counterclockwise to remove the needle Fig 3 16...

Страница 37: ...2006 Edition 1 HIAC Operator Manual 5 Remove the needle from the bottle dock carefully slide it out of the tool and place it in the protective sleeve that it was originally supplied with Fig 3 18 Seat...

Страница 38: ...se This opens the internal O ring 7 With the O ring opened align the adapter as shown in Figure 3 21 such that the peg on the bottom aligns with the threaded hole in the bottle dock Position the hole...

Страница 39: ...8 Fully seat the adapter over the short needle such that the bottom sits firmly on the base of the bottle dock Turn the adapter handle fully clockwise This closes the internal O ring 9 Pass the adapte...

Страница 40: ...KSS March 2006 Edition 1 Operator Manual HIAC 10 The large volume adapter is now ready to be connected to an external sampling probe sample bag or other vial Fig 3 23 Install the Bottle Guide Fig 3 2...

Страница 41: ...2006 Edition 1 HIAC Operator Manual 3 10 2 Connecting the Large Volume Adapter to the Sampling Probe 1 The sampling probe will be attached to a lab stand Assemble the lab stand components as shown in...

Страница 42: ...pling probe on to the 20 threaded stud on the end of the horizontal support rod 3 Connect the large volume adapter fitting to the sampling probe Finger tighten the connection clockwise until it bottom...

Страница 43: ...9705 System Setup 43 of 82 KSS March 2006 Edition 1 HIAC Operator Manual Fig 3 27 Connect the LVA Fitting to the Probe Fig 3 28 Large Volume Adapter Assembly...

Страница 44: ...d then proceed through the following steps 1 Leave the tube connected to the Large Volume Adapter Cut the sampling probe end to the desired length Make this cut clean and square Leave the fitting nut...

Страница 45: ...March 2006 Edition 1 HIAC Operator Manual 3 Orient the two ferrule pieces as shown and slide them onto the tubing in the order shown Fig 3 31 Flat End Fig 3 32 Sharp End Fig 3 33 Slide Ferrule Pieces...

Страница 46: ...held flush with the bottom of the port while the ferrules are pushed in and the nut is tightened 5 Remove the tube from the sampling probe and inspect the ferrule crimp It should look the same as the...

Страница 47: ...it completely by hand 3 10 4 Alternate Use of Lab Stand as Sample Bag Hanger The optional ram s horn hook can be fastened to the Lab Stand for hanging flexible bags such as IV bags The user will need...

Страница 48: ...ulating Tare Volume The tare volume when using the adapter can be calculated by adding the fixed component volume of 0 83 mL to the volume of the adjustable length tube To calculate the volume of the...

Страница 49: ...selection Valid entries include 5 Press the Return icon to save changes and return to the main screen 3 12 Changing Sample Parameters 1 To change the sample parameters touch the upper right section o...

Страница 50: ...hing the field to invoke the menu then touching the desired setting to highlight it Table 3 4 Sample Settings Fields Field Name Description Valid Entries Number of runs The number of samples taken fro...

Страница 51: ...can be used when sampling volumes larger than the syringe size These sample volumes require the liquid to be brought to speed before the sample is taken 0 0 through 25 0 Dilution Factor Ratio of fluid...

Страница 52: ...ctions listed in Table 3 5 to only be accessible once a password has been entered When security is enabled users must enter a password to access most functions 3 14 1 Enabling Password Protection 1 Fr...

Страница 53: ...gure 3 41 2 Press the Change Password icon to invoke the Change Password screen 3 Touch the Enter New Password field A keyboard entry screen appears 4 Enter the new password from the keyboard entry sc...

Страница 54: ...he Main screen select the System icon Security icon to invoke the Security Settings screen shown in Figure 3 41 2 From the Security Settings screen touch the Enabled Security checkbox to remove the ch...

Страница 55: ...llow scrolling through the notes The upper right corner of the screen shows the current settings for Sample volume Flow rate Number of runs Dilution factor The lower half of the screen shows the parti...

Страница 56: ...the septa and use the hand crimper to seal the bottles WARNING Be careful when crimping the seals to avoid pinching fingers 4 3 Loading Samples into the Accu Swirl WARNING Needles are sharp Avoid cont...

Страница 57: ...arameters cannot be changed Click on the lower portion of the main screen to toggle between viewing the data in a chart form and in a graph form In the chart form use the blue arrows at the right of t...

Страница 58: ...touch the Add Notes icon to invoke a keyboard entry screen Notes are limited to 24 characters per line 3 Press Enter to return to the Notes screen 4 Press the Return icon to return to the main screen...

Страница 59: ...or standard deviation to print by clicking the boxes 4 Press Return to return to the Setup screen 4 6 2 Manually Printing Results 1 From the main screen select the Print icon 2 The currently displayed...

Страница 60: ...60 of 82 Operating the 9705 9705 KSS March 2006 Edition 1 Operator Manual HIAC...

Страница 61: ...ris remains wipe with a soft cloth moistened with a mild cleaning solution or alcohol CAUTION Do not spray the touchscreen with solution as the solution may penetrate the electronics and damage the 97...

Страница 62: ...each use If the plunger is removed from the syringe wipe the plunger with alcohol before replacement Clean the syringes periodically with a mild detergent Allow the detergent to sit in the syringe for...

Страница 63: ...push the brush into the sensor with a twisting motion 5 Once the cell has been cleaned with the brush remove the brush and reinstall the clean out port cap Tighten cap snugly Do not over tighten 6 Fl...

Страница 64: ...64 of 82 Maintenance Procedures 9705 KSS March 2006 Edition 1 Operator Manual HIAC...

Страница 65: ...lems 6 3 Diagnostics Screen Table 6 1 Error Messages Error Message Cause Solutions Syringe door open Occurs when the syringe door is ajar Close syringe door Communication error Occurs when communicati...

Страница 66: ...he 9705 has a limited number of user serviceable parts the Diagnostics tab lists information that may be useful either to the end user or Technical Support The Diagnostics screen is divided into four...

Страница 67: ...Fields Field Description Laser Current Displays the laser current value Laser Current Status Normal Low exceeds minimum High exceeds maximum Laser Cal Displays the laser calibration voltage Laser Cal...

Страница 68: ...ion data thresholds for each particle size channel in the 9705 as shown in Figure 6 4 This tab is for factory use only 6 3 3 Factory Tab The Factory tab lists factory set information such as the model...

Страница 69: ...mber of the 9705 Read only View Volume View volume of the sensor 1 through 100 Calibration Date Date the 9705 was calibrated Read only Calibration Due Date Date the 9705 s calibration expires Read onl...

Страница 70: ...s and Troubleshooting 9705 KSS March 2006 Edition 1 Operator Manual HIAC 6 3 4 Sensor Log Tab The Sensor Log tab lists laser current and calibration information for the 9705 as shown in Figure 6 6 Fig...

Страница 71: ...personal injury and or damage to the unit Before shipping or storing the unit run a test without attaching a sample vial to purge the unit of all liquid All analyzers returned for repair or replaceme...

Страница 72: ...72 of 82 Service Procedures 9705 KSS March 2006 Edition 1 Operator Manual HIAC...

Страница 73: ...5 x 20mm Dimensions H x W x D 40 5 x 30 1 x 34 3 cm 16 0 x 11 9 x 13 5 in Weight 10 7 kg 23 5 lbs Sample Bottle Clearance 11 8 cm 4 6 in Tare Volume 0 54 mL Volume Accuracy 2 Flow Rate Accuracy 3 Sam...

Страница 74: ...edle printer paper 2088030 XX Sample Prep Kit Capper tool decapper tool 20 bottles 100 caps and seals adapter ring Specify bottle and adapter ring size 2087809 02 Large Volume Adapter w Integrated Sti...

Страница 75: ...IAC Operator Manual Appendix C Certifications C 1 Overview This section contains the WEEE statement and any Certificates of Conformity For more information contact a local Hach Ultra representative or...

Страница 76: ...ateurs de mat riel lectrique en Europe doivent d sormais retourner le mat riel us ou p rim au fabricant pour limination sans frais pour l utilisateur Remarque Veuillez vous adresser au fabricant ou au...

Страница 77: ...ruikers van elektrische apparaten voortaan hun oude of afgedankte apparatuur kosteloos voor recycling of vernietiging naar de producent terug te brengen Nota Als u apparatuur voor recycling terugbreng...

Страница 78: ......

Страница 79: ...izes Tab 27 Fig 3 7 Syringe Settings Screen 29 Fig 3 8 System Settings Screen 29 Fig 3 9 Sound Settings Screen 31 Table 3 3 Sound Tab Field Descriptions 31 Fig 3 10 Tilt Bottle Dock 32 Fig 3 11 Remove...

Страница 80: ...40 Print Tab 52 Table 3 5 Functions Affected by Password Security 52 Fig 3 41 Security Settings Screen 53 Fig 4 1 Main Screen 55 Fig 4 2 Main Screen with Red Status Light 57 Fig 4 3 Notes Tab 58 Fig...

Страница 81: ...9705 User Notes 81 of 82 KSS March 2006 Edition 1 HIAC Operator Manual User Notes...

Страница 82: ...iel lectrique en Europe doivent d sormais retourner le mat riel us ou p rim au fabricant pour limination sans frais pour l utilisateur Remarque Veuillez vous adresser au fabricant ou au fournisseur du...

Страница 83: ...van elektrische apparaten voortaan hun oude of afgedankte apparatuur kosteloos voor recycling of vernietiging naar de producent terug te brengen Nota Als u apparatuur voor recycling terugbrengt moet u...

Страница 84: ...ch Company P O Box 389 Loveland Colorado 80539 0389 USA Phone 800 227 4224 Fax 970 669 2932 techhelp hach com Dieses Informationsblatt enth lt Angaben die ausschlie lich f r den Export dieses Ger tes...

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