17
F021
A.
Burner dirty
B.
Pellet tank empty
C.
Downpipe / screw conveyor blocked
D.
Room too airtight – required combustion
air cannot flow into the room
E.
Flue gas temperature sensor defective
F.
Screw motor defective
G.
Pellet fuel has too low a calorific value
A.
Clean burner
B.
Clean burner - fill pellet tank
C.
Clean the intake on the screw conveyor
housing with a vacuum cleaner. – Clean
burner
D.
Clean burner - Ensure adequate combustion
air
E.
Flue gas temperature sensor defective -
contact service department
F.
Screw motor defective - contact service
department
G.
Clean burner - switch to high quality pellet
type
F022
A.
Flue draught too low
B.
Flue draught too high
C.
Burner dirty
D.
Flue tube pipeline too long (horizontal)
E.
Flue gas temperature sensor defective
A.
Measure flue draught - contact service
department
B.
Measure flue draught - contact service
department
C.
Clean burner
D.
Change flue tube pipeline- contact service
department
E.
Flue gas temperature sensor defective -
contact service engineer
F023
A.
Flame temperature sensor defective or
not connected
A.
Contact service department
F024
A.
Flame temperature sensor at bottom
defective or not connected
A.
Contact service department
F026
A.
Pellet tank empty
B.
Burner not lying flush
C.
Burner dirty
D.
Pellet fuel has too low a calorific value
E.
Downpipe / screw conveyor blocked
F.
Room too airtight – required combustion
air cannot flow into the room
G.
Flame temperature sensor defective
H.
Screw motor defective
A.
Fill pellet tank
B.
Position burner correctly
C.
Check burner/ clean burner
D.
Switch to high quality pellet type
E.
Clean the intake on the screw conveyor
housing with a vacuum cleaner.
F.
Ensure adequate combustion air - Connect
stove with outside air
G.
Flame temperature sensor defective - contact
service department
H.
Screw motor defective - contact service
department
F027
A.
Burner dirty
B.
Burner not lying flush
C.
Door not sealed properly
A.
Clean burner
B.
Position burner correctly
C.
Check seal on door
F028
A.
Burner / combustion chamber dirty
B.
Flame temperature sensor at bottom
defective
A.
Clean burner
B.
Contact service department
F033
A.
No WLAN connection
B.
WLAN code is incorrect
C.
No IP address received
A.
Check WLAN reception
B.
Check WLAN code
C.
Check DHCP settings on the router
F034
A.
No internet connection available
A.
Check internet connection
F040
A.
Combustion chamber not cleaned in
specified time interval
A.
Clean burner and combustion chamber – the
combustion chamber door must be opened in
“OFF” operating status. The burner and
combustion chamber are carefully cleaned
using an ash vacuum cleaner. The combustion
chamber door must be opened for longer than
60 seconds here so that the error message is
automatically cleared.
F041
A.
Maintenance interval exceeded
A.
Clean the flues
