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Troubleshooting 

Power supply failure 

Symptom 

The device cannot be powered on. The system status LED (SYS) is off. 

Solution 

To resolve the issue: 

1. 

Verify that the power source is as required. 

2. 

Verify that the power cord is connected securely. 

3. 

Verify that the power cord is in good condition. 

4. 

If the issue persists, contact Technical Support. 

No display or garbled display on the configuration 
terminal 

Symptom 

The configuration terminal does not have display or have a garbled display when the device  is 
powered on. 

Solution 

To resolve the issue: 

1. 

Verify that the power system is operation correctly. 

2. 

Verify that the console cable is connected correctly to the specified serial port on the 
configuration terminal. 

3. 

Verify that the following settings are configured for the terminal: 

 

Baud rate

—9600.  

 

Data bits

—8.  

 

Parity

—none. 

 

Stop bits

—1. 

 

Flow control

—none. 

 

Emulation

—VT100. 

4. 

Verify that the console cable is in good condition. 

5. 

If the issue persists, contact Technical Support. 

Содержание WSG1840X

Страница 1: ...H3C WSG1840X Wireless Integrated Services Gateway Installation Guide New H3C Technologies Co Ltd http www h3c com Document version 5W103 20231205...

Страница 2: ...espective owners Notice The information in this document is subject to change without notice All contents in this document including statements information and recommendations are believed to be accur...

Страница 3: ...ents that you replace with actual values Square brackets enclose syntax choices keywords or arguments that are optional x y Braces enclose a set of required syntax choices separated by vertical bars f...

Страница 4: ...ts a routing capable device such as a router or Layer 3 switch Represents a generic switch such as a Layer 2 or Layer 3 switch or a router that supports Layer 2 forwarding and other Layer 2 features R...

Страница 5: ...s 1 General safety recommendations 1 Electrical safety 1 Laser safety 2 Examining the installation site 2 Temperature and humidity 2 Cleanliness 2 Cooling 3 ESD prevention 3 EMI 4 Lightning protection...

Страница 6: ...areas Keep the chassis clean and dust free Do not place the device near water or in a damp environment Prevent water or moisture from entering the device chassis Ensure good ventilation of the equipm...

Страница 7: ...d metal corrosion Lasting low relative humidity can cause washer contraction and ESD and bring problems including loose captive screws and circuit failure High temperature can accelerate the aging of...

Страница 8: ...ronment floor materials device materials and device components To prevent electrostatic discharge ESD follow these guidelines Ground the device reliably Take dust proof measures for the equipment room...

Страница 9: ...e power receptacle with protection earth PE to filter interference from the power grid Keep the device far away from radio transmitting stations radar stations and high frequency devices Use electroma...

Страница 10: ...sories Figure1 2 Installation accessories for the device Installation tools No installation tools are provided with the device Prepare installation tools as required Figure1 3 Installation tools Pre i...

Страница 11: ...Lightning protection The device is reliably grounded The AC power source is reliably grounded Optional Network port lightning protectors are installed Optional A surge protected power strip is instal...

Страница 12: ...a 19 inch rack 3 Grounding the device 5 Optional Installing network port lightning protectors 8 Optional Installing a surge protected power strip 9 Connecting the device to the network 9 Connecting th...

Страница 13: ...you want to open the chassis contact H3C Support for permission Otherwise H3C shall not be liable for any consequence caused thereby Confirming installation preparations Before you install the device...

Страница 14: ...cts on the device If a standard 19 inch rack is not available you can mount the device on an anti static workbench in the equipment room To mount the device on a workbench 1 Place the device upside do...

Страница 15: ...mm or 1 75 in between devices in a rack for good heat dissipation To install the device in a 19 inch rack in the equipment room by using mounting brackets 1 Wear the ESD wrist strap and make sure the...

Страница 16: ...ts to the device Figure1 4 Attaching the mounting brackets to the device 4 Supporting the device bottom with one hand and holding the device front with the other push the device gently into the rack U...

Страница 17: ...room Do not connect it to a fire main or lightning rod To ground the device 1 Use a Phillips screwdriver to remove the grounding screw from the chassis rear panel 2 Use the grounding screw to attach a...

Страница 18: ...ice with a grounding strip Grounding the device through the rack If the device is installed in a rack you can connect the other end of the grounding cable to the grounding point on the rack Make sure...

Страница 19: ...an ground the device with a grounding conductor buried in the earth Hammer a 0 5 m 1 64 ft or longer angle iron or steel tube into the earth to serve as a grounding conductor Weld the yellow green gro...

Страница 20: ...ightning protector for a network port 1 Use a double faced adhesive tape to stick the network port lightning protector onto the device chassis and make sure it is as close to the grounding screw of th...

Страница 21: ...ole cable and setting terminal parameters To configure and manage the device through the console port you must run a terminal emulator program TeraTermPro or PuTTY on your configuration terminal For m...

Страница 22: ...les see Appendix C Optional transceiver modules The fiber ports on the device support only LC connectors To connect an optical fiber for a fiber port 1 Remove the dust plug from the fiber port 2 Pivot...

Страница 23: ...owing information There is enough space around the device for heat dissipation The work bench is sturdy The grounding cable is securely connected The Ethernet cables optical fibers and power cord are...

Страница 24: ...cess the Boot menu after the system enters the system image file reading and self compressing process restart the device Loading the main image files Loading file flash system bin Done Loading file fl...

Страница 25: ...Telnet or SSH 1 Configure Telnet login 1 Configure SSH login 1 Log in through the console port 1 About this task 1 Prerequisites 1 Configure terminal parameters 2 Log in to the device 2 Log in from t...

Страница 26: ...t IP address 192 168 0 100 2 Enter the default username and password as prompted For security purposes change the login password after successful login Configure SSH login 1 Use SSH to access the defa...

Страница 27: ...rameters as follows Bits per second 9600 Data bits 8 Stop bits 1 Parity None Flow control None Log in to the device Power on the device The following information appears on the terminal screen System...

Страница 28: ...interface through a wired connection 1 Visit the default IP address 192 168 0 100 to access the local Web interface 2 Enter the default username and password and then click the login button For securi...

Страница 29: ...rmation about the device 1 Displaying the operational statistics about the device 1 Displaying information about the device 2 Displaying electrical label information for the device 3 Displaying the CP...

Страница 30: ...3C Technologies Co Ltd All rights reserved H3C WSG1840X uptime is 0 weeks 0 days 0 hours 3 minutes Last reboot reason Power on Boot image flash boot bin Boot image version 7 1 064 Alpha 5611P66 Compil...

Страница 31: ...Display the operational statistics for each feature module of the device Details not shown H3C display diagnostic information Save or display diagnostic information Y save N display Y N n display cloc...

Страница 32: ...UFACTURING_DATE 2022 07 05 VENDOR_NAME H3C Table1 2 Command output Field Description DEVICE_NAME Device model DEVICE_SERIAL_NUMBER Serial number of the device MAC_ADDRESS MAC address of the device MAN...

Страница 33: ...memory Shared Physical memory shared by processes Buffers Physical memory used for buffers Cached Used physical memory for cache FreeRatio Free memory ratio Buffers Cache Buffers Cache used Mem Used M...

Страница 34: ...mage For more information about the display startup and display boot loader commands see software upgrade commands in H3C WSG1840X Wireless Integrated Services Gateway Fundamentals Command Reference T...

Страница 35: ...ontents 1 Troubleshooting 1 Power supply failure 1 Symptom 1 Solution 1 No display or garbled display on the configuration terminal 1 Symptom 1 Solution 1 Software loading failure 2 Symptom 2 Solution...

Страница 36: ...uration terminal Symptom The configuration terminal does not have display or have a garbled display when the device is powered on Solution To resolve the issue 1 Verify that the power system is operat...

Страница 37: ...erTerminal to check for errors If an error exists correct the error For example check for the following errors that might occur When you use XMODEM to load software you select a baud rate other than 9...

Страница 38: ...i Contents 1 Appendix A Chassis views and technical specifications 1 Chassis views 1 Technical specifications 1...

Страница 39: ...eptacle 2 Grounding screw Technical specifications Table1 1 Technical specifications Item Specification Console port One 9600 bps default to 115200 bps USB port USB 2 0 used for data transfer GE port...

Страница 40: ...e media 4GB eMMC memory Dimensions H W D excluding the rubber feet and mounting brackets 43 6 440 165 mm 1 72 17 32 6 50 in AC power supply Rated voltage range 100 to 240 VAC 50 60 Hz System power con...

Страница 41: ...i Contents 1 Appendix B LEDs 1 LEDs 1 LED description 1...

Страница 42: ...The device has not started up 100 1000M autosensing port LEDs 100 1000B ASE T Steady green A 100 1000 Mbps link is present on the port Flashing green The port is receiving or transmitting data at 100...

Страница 43: ...2...

Страница 44: ...1 Contents 1 Appendix C Optional transceiver modules 1 1 Views 1 1 Specifications 1 1...

Страница 45: ...2 Optical fiber Specifications A transceiver module that has MM in its name supports multi mode optical fibers A transceiver module that has SM in its name supports single mode optical fibers The H3C...

Страница 46: ...s Connector type Duplex LC connector Fiber mode SMF Fiber diameter 9 m Output power 9 5 to 3 dBm Receiver sensitivity 20 dBm Light saturation 3 dBm Table1 3 SFP XG LX SM1310 E specifications Item SFP...

Страница 47: ...1 3 Item SFP XG SX MM850 E Data rate 10 31 Gb s Connector type Duplex LC connector Fiber mode MMF Fiber diameter 50 m Output power 7 3 to 1 dBm Receiver sensitivity 9 9 dBm Light saturation 0 5 dBm...

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