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13 

1000-Mbps SFP fiber port fails to come up 

Symptom 

A 1000-Mbps SFP fiber port fails to come up. 

Troubleshooting flowchart 

Figure 6 Troubleshooting link up failure on a port 

  

 

Solution 

To resolve the issue: 

1. 

Verify that the transceiver module and fiber of the local port match the transceiver module and 
fiber of the peer port.  

2. 

Identify whether the fiber combo ports are activated on the Combo ports. If not, enter the 
physical interface views and execute the 

combo enable fiber

 command. Make sure the 

ports are connected with optical fibers. 

3. 

Remove and install the transceiver modules again and again to trigger the device to identify the 
transceiver modules. Make sure the transceiver modules are compatible with the devices. 

4. 

If the issue persists, use the 

display diagnostic-information

 command to save the 

operating statistics for multiple feature modules. 

5. 

If the issue persists, contact H3C Support. 

 

Содержание SOHO IE4100

Страница 1: ...e reproduced or transmitted in any form or by any means without prior written consent of New H3C Technologies Co Ltd Except for the trademarks of New H3C Technologies Co Ltd any trademarks that may be...

Страница 2: ...5 Symptom 5 Troubleshooting flowchart 6 Solution 6 Related commands 7 Miscellaneous 8 Layer 2 forwarding failure 8 Symptom 8 Troubleshooting flowchart 8 Solution 9 Related commands 10 Layer 3 packet f...

Страница 3: ...odels and accessories vary by country and region This document describes only the preceding models For the chassis models and accessories available in your country or region contact the local H3C mark...

Страница 4: ...qos policy interface command to check whether an ACL is deployed in a QoS policy 2 Check the QoS policy configuration a Use the one of the following commands to check whether the QoS policy lacks tra...

Страница 5: ...iguration 5 If the issue persists contact H3C Support Related commands This section lists the commands that you might use for troubleshooting ACLs Command Description display acl resource Displays QoS...

Страница 6: ...uration interface command to display the configuration of the aggregate interface and Unselected ports c Reconfigure the Unselected ports with the same attribute configuration and class two configurat...

Страница 7: ...the reference port 6 Verify that the number of member ports in the aggregation group does not exceed eight If the limit is exceeded remove undesired member ports from the aggregation group 7 If the i...

Страница 8: ...port b If they do not match use the speed command and the duplex command to set the speed and duplex mode for the port 4 Verify that the MDI configuration of the port matches the cable type a Examine...

Страница 9: ...nsceiver interface command Sysname display transceiver interface gigabitethernet 1 0 25 GigabitEthernet1 0 25 transceiver information Transceiver Type 1000_BASE_SX_SFP Connector Type LC Wavelength nm...

Страница 10: ...forwarding failure Incoming error packets No Yes Yes Troubleshoot the problem End No Yes Layer 2 packet loss Packets filtered by ACLs or QoS policies Troubleshoot the problem Port blocked No Troublesh...

Страница 11: ...or twisted pair failure To test and resolve such a failure replace the transceiver module fiber or twisted pair with a good one Inconsistent configurations Verify that the configurations including spe...

Страница 12: ...e entry by using the undo mac address blackhole mac address vlan vlan id command Rate limit Execute the display qos lr interface command to display the rate limit configuration on the port If rate lim...

Страница 13: ...cies display qos policy interface Displays information about the QoS policies applied to an interface or all interfaces display qos vlan policy Displays information about QoS policies applied to VLANs...

Страница 14: ...to forward packets through the CPU the forwarding efficiency is very low If the device has correctly learned the ARP entries go to step 3 3 Verify that the route entries are correct Use the display ip...

Страница 15: ...ber combo ports are activated on the Combo ports If not enter the physical interface views and execute the combo enable fiber command Make sure the ports are connected with optical fibers 3 Remove and...

Страница 16: ...wer supply in abnormal state Symptom PoE power supply is abnormal Troubleshooting flowchart Figure 7 Flowchart for troubleshooting PoE power supply failure Solution To resolve the issue 1 Verify that...

Страница 17: ...o 1 PSE SubSlot No 0 PSE Model LSW BCM POE PSE Current Power 0 W PSE Average Power 0 W PSE Peak Power 0 W PSE Max Power 370 W PSE Remaining Guaranteed 370 W PSE CPLD Version PSE Software Version 130 P...

Страница 18: ...of the port 4 If this issue persists contact H3C Support Related commands This section lists the commands that you might use for troubleshooting PoE Command Description display poe device Displays gen...

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