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Troubleshooting flowchart
Figure 9 Troubleshooting failure to receive packets
Solution
To resolve the problem:
1.
Verify that the ports at both ends are up.
2.
Examine the packet statistics of the port:
a.
(Optional.) Use the
reset counter interface
command to clear the packet statistics of the
port.
This command resets all packet counters to 0, so that you can view the statistics changes
more clearly.
b.
Use the
display interface
command to verify that the number of incoming packets is
accumulating.
c.
Verify that the number of error frames is not accumulating.
If the number of error frames is accumulating, remove the errors. For more information, see
"
Error frames (for example, CRC errors) on a port
."
